change details ticket sidabar

Hello:

Unfortunately we don’t quite understand the question. Can you please add some more detail to help us understand better what you’re asking?

Thanks.

We don’t put a sidebar on single ticket. Your theme does that. You can create your own template for that page in your theme – this article might be helpful:

https://getawesomesupport.com/documentation/awesome-support/ticket-details-page-template/

Thanks.