Pinpoint double reservation issues

  • Resolved yucca01480

    (@yucca01480)


    8 years ago

    Hello,

    I have some issues with the Pinpoint Booking plugin on my wordpress website :
    http://cabanespasauna.fr/

    The calendar is configurated in “morning booking”. So, in front office, visitors can reserve form afternoon to morning. But in backoffice, Pinpoint reseve the all day, and the issue, is that visitors can reserve a date already reseved ( colored in red ), without any error message.
    I have to manage manually all double reservations and it not what I want.

    Thank you for you help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DOTonPAPER

    (@dotonpaper)

    8 years ago

    Hello,
    The back-end calendar doesn’t show the morning-checkout option visually.

    So a day available in the back-end (let’s say April 23) is available from noon 23 until noon 24. 24 will still be available for bookings.

    If a customer creates a reservation in front-end for one day it looks like this:
    check-in: 25 April
    check-out: 26 April.
    In the back-end calendar it will show 25 fully booked but your clients will still be able to book in front-end from 24 to 25 (25 being the check-out day)

    Simply put, when you enable morning check-out you are booking nights, not days.
    Let me know if you have more questions.

    Thank you

Viewing 1 replies (of 1 total)

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