User Registration Flagged as Spam

  • displaydev

    (@displaysales)


    8 years, 1 month ago

    Since the latest update we’ve had people be unable to complete orders due to their email addresses flagged as spam. The only reason I know this is because we have had NEW customers contact us regarding this issue.

    I’m not sure what happened with the antispam engine, but it’s rather aggressive. I have a feeling I’m losing a lot of sales because of this. Also, every single thing in the log now states “form submission denied”.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter displaydev

    (@displaysales)

    8 years, 1 month ago

    Please advise of any changes I can make to improve this.

    Thank you!

    Plugin Author gioni

    (@gioni)

    8 years, 1 month ago

    Hi!

    I need to see the URLs that is logged for those “Form submission denied” events.

    Thread Starter displaydev

    (@displaysales)

    8 years, 1 month ago

    Here is a list of the URLs I found.

    /wp-admin/admin-ajax.php
    /product/flag-cord-and-tassel/ (looks like an add to cart?)
    /product-category/christmas-decorations/bulbs-light-sets/incandescent-bulbs/c7-incandescent-bulbs/ceramic-c7-bulbs-incandescent-bulbs/

    There is also lots of form submission denied on our root URL.

    Thread Starter displaydev

    (@displaysales)

    8 years, 1 month ago

    Are you able to provide an update on this?

    Thank you.

    Plugin Author gioni

    (@gioni)

    8 years, 1 month ago

    Hi!

    Go to the Antispam admin page. Enter the following string to the “Query whitelist” setting field. Click Save changes.

    ?wc-ajax=

    Plugin Author gioni

    (@gioni)

    8 years, 1 month ago

    Please install the latest version of the plugin. It brings multiple improvements to anti-spam algorithms.

Viewing 6 replies - 1 through 6 (of 6 total)

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