• Hi,

    after moving my website into new hosting:

    -the menu “responsive” is always expansed.
    -the nextgengallery plugin don’t show slideshow effects

    i think there is a problem with JS but i don’t understand.

    With Chrome console i don’t receive error about file missed.
    All file are in Status 200 and some files are in 301 status… but it is possible this is the Cause?

    In Previous hosting all work perfectly…

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator t-p

    (@t-p)

    – For pro or commercial product support please contact the author directly on their site. They cannot support their customers here.

    https://gracethemes.com/themes/education-wordpress-theme/

    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.

    Thread Starter pressworduser

    (@pressworduser)

    Hi,

    Thanks for answer

    The problem is not relative at theme.

    The problem affect menu and free gallery plugin, i think is a wordpress problem.
    Thanks

    Moderator t-p

    (@t-p)

    The problem affect menu and free gallery plugin,

    Please identify exactly which plugin you are using and then post in that plugin’s dedicated forum via its page in the Plugin Repository.

    Thread Starter pressworduser

    (@pressworduser)

    Ok,
    I posted bere because i don’t know where is the problem: not online the theme, not only the plugin…
    Nextgengaklery is the plugin interested by the problem

    Moderator t-p

    (@t-p)

    Nextgengaklery is the plugin interested by the problem

    If you think nextgen gallery plugin is the problem, then post at https://wordpress.org/support/plugin/nextgen-gallery so the plugin’s developers and support community can help you with this.

    In moving hosting you have changed PHP and other versions. Some hosting control panels permit you to select which version you use.

    If you still have access to the old hosting, see which versions it used, create a .php file like:

    <?php
     phpinfo();
    ?>

    and save its output.

    Thread Starter pressworduser

    (@pressworduser)

    In previous hosting php5.6 was installare.
    New web server run php7.

    In WP requirements php7 is supported.

    As soon as possible i try to switch php5.6 in 7 version to check old website server.

    It seems that JS is used like html…. but my skills are not good in programming.

    Thanks

    Thread Starter pressworduser

    (@pressworduser)

    Hi,

    i try to switch in php7 in previous hosting and site work properly like php5.6

    Maybe the probles if refered to htaccess because i move the site in https web server?

    Site url and site home should be modify in http://sinename.domain?
    Because now are setting as http:// and the server automatically shitch to https.

    In console i rteceive HTTP 301 warning….

    Thanks

    Mixed http and https could be doing all sorts of things.
    Have you enabled debugging ? Examined the error logs ?
    Suggest that you also review:
    https://make.wordpress.org/support/user-manual/web-publishing/https-for-wordpress/

Viewing 9 replies - 1 through 9 (of 9 total)

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