• Resolved charchar

    (@charlenechin91)


    Hi there,

    I have receive order notification via woo commerce, however there’s no data shown on Analytics E-commerce. I have followed the steps as recommended. Currently using Divi theme.

    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    We did a quick look of your store & found the following outcomes:

    • More than one UA script implemented in your store (other than our plugin) which is creating a discrepancy in your GA account.
    • Additionally, you are using some other analytics plugin as well which has the same functionality as ours so we request you to use only one plugin at a time which fulfils your requirements.

    Hope this helps!

    Thanks & Regards,

    Thread Starter charchar

    (@charlenechin91)

    Hi!

    Thanks for this , I currently have these 3 plugins installed that are associated with analytics:

    1. Enhanced E-commerce for Woocommerce store
    2. GA Google Analytics
    3. WooCommerce Google Analytics Integration

    Which are the ones that i should be removing to avoid discrepancy?

    Thank you !

    Plugin Author Conversios

    (@tatvic)

    Hi,

    All this 3 plugin has the same functionality so we can’t suggest which one you should remove. I have mentioned in my previous response that, use only one plugin at a time which fulfills your requirements.

    1st one is our plugin & both the others are from different developers. Choose the plugin as per your requirements. Our plugin will track the Enhanced Ecommerce data from your store including Basic GA Pageview tracking.

    Hope this helps!

    Thanks & Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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