Unit price increasing with amount

  • Resolved ictauroralokeren

    (@ictauroralokeren)


    8 years, 1 month ago

    I have the latest version of Woocommerce (3.3.3). Since some time (already seen in older version also), we notice that our unit price increases with the amount of products a person wants to buy.

    eg. 1 T-shirt costs 12euro, if a user wants 3 pieces the unit price becomes 36 euro. The amount on the bill is then 3 T-shirts * 36euro unit price = 108 euro.

    We saw it first with the newest item (DVD/foto) but when checking with other products, we saw it with all products, also those that were not changed since they were added. We did not see this in september 2017 when we started the shop.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    8 years, 1 month ago

    @ictauroralokeren,

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce. If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site. Note that Health Check may not count Storefront as a default theme, so you can also use Twenty Seventeen as well.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    Thread Starter ictauroralokeren

    (@ictauroralokeren)

    8 years, 1 month ago

    Thanks for the answer. In the meanwhile I investigated the problem and it seems to be because of the “WC Fields Factory” plugin.

    Looks like it is related to v2.0.6 of the plugin 🙂

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    8 years, 1 month ago

    @ictauroralokeren,

    Glad to hear you figured out what the issue was.

    I’ll go ahead and mark this thread as resolved. You should reach out to the developer of that plugin for assistance with it.

Viewing 3 replies - 1 through 3 (of 3 total)

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