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ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base

thrivedesk

Description

This plugin has been closed as of March 2, 2026 and is not available for download. This closure is temporary, pending a full review.

Reviews

October 16, 2024
We have been having problems for a few weeks now with different chat bugs. For example, we are not receiving the images users leave in the chat. Among other things. We have tried in every possible way to contact Thrivedesk to see what is the problem and if they can fix it. For weeks now, like I say, we have received no answers. Starting to think if the plugin is not supported anymore.
February 9, 2024
#Update – 10 Feb 2024Solved by #Parvez Akther—–The support team at ThriveDesk has proven to be utterly useless. Despite reaching out with issues, their responsiveness is nonexistent, and problem resolution is a distant hope. Unfortunately, the experience has been marred by a lack of effective communication and a failure to address concerns promptly. Even through email, where responsiveness should be a priority, their silence has been deafening. This type of customer service not only falls short of expectations but severely impacts the user experience. A support team is the backbone of any service, and ThriveDesk’s failure in this regard undermines the trust and confidence users place in their platform. Improvement in responsiveness and issue resolution is not just a suggestion but a necessity for the betterment of user satisfaction and the overall reputation of ThriveDesk.
October 16, 2023
I love using Thrivedesk with WP. It makes managing customer tickets a breeze! We manage several different websites & each has it’s own Support center, but all websites are managed by the same team. Thrivedesk makes this easy with separate inboxes for each website which keeps everything clean & organized! Nice job team!
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Contributors & Developers

“ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base” is open source software. The following people have contributed to this plugin.

Contributors

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Interested in development?

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