Spider FAQ by WD – Responsive Spider FAQ plugin


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Spider FAQ is an endlessly flexible and user-friendly plugin to create informative and easy to reach Q&A content with categories and images.

Spider WordPress FAQ
User Guide

Spider FAQ allows you to provide the users with a well-designed and informative question/answer section, which can significantly decrease the amount of user inquiries on various issues. The plugin is highly customizable and is one of the best FAQ tools that can be found in WordPress plugin directory.

FAQs usually contain a large amount of questions/answers on various topics. When the number of questions is big enough, it is necessary to organize them for the easier navigation and user-friendliness. For that very reason, this WordPress plugin allows creating different categories to be able to organize the questions accordingly, including searching possibility for even simpler use.

In addition, standard categories (e.g. an existing post category) can also be included in the set of FAQ categories. The commercial version of the plugin includes 22 built-in themes, as well as option of creating new themes from scratch.

If you want to customize the design of the FAQ, you can buy the commercial version here. The color, font, dimensions and appearance of each element are customizable in the commercial version.


  • Spider FAQ - Frontend view
  • Spider FAQ - Themes options
  • Spider FAQ - Expand a question
  • Spider FAQ - Blue theme
  • Spider FAQ - Search Form Parameters
  • Spider FAQ - Green theme


Thank you for your interest in Spider WordPress FAQ

Minimum requirements:

  • WordPress 3.0+
  • PHP 5.x
  • MySQL 5.x

After downloading the Spider WordPress FAQ ZIP file
1. Login to your WordPress site administrator panel and head over the ‘Plugins’ menu
2. Click ‘Add New’
3. Choose the ‘Upload’ option
4. Click Choose file (Browse) and select the Spider FAQ zip file.
5. Click Install Now button.
6. Once it is complete, activate the FAQ plugin.

Once the FAQ plugin is activated, you’ll notice a menu on the left called “Spider FAQ”.
If any problem occurs with Spider WordPress FAQ, please contact us info@web-dorado.com.


How can I create categories using WordPress FAQ?

From the navigation bar on the left select FAQ > Categories.
Click on the Add a Category button on the upper right hand of the screen.

  • Title. Add a title for the category.
  • Description. Add a description for the category.
  • Show Title. Choose whether to show the title or not.
  • Show Description. Choose whether to show the description or not.
  • Published. Choose whether to publish the category or not.
How do I create FAQ questions?

From the navigation bar on the left select FAQ > Questions.
Click on the New button on the upper right hand of the screen.

  • Title. Add a question for FAQ section.
  • Category. Choose a category for the question from the list for FAQ section.
  • Answer. Add the answer to the question for FAQ section.
  • Order. Select the order of the question for FAQ section.
  • Published. Choose whether to publish the question or not.
Is it possible to edit the appearance of FAQ section?

Pro version of WordPress FAQ plugin comes with 17 customizable themes. From the navigation bar on the left select FAQ > Themes.

Click on the Add a Theme button on the upper right hand of the screen or choose a theme for FAQ from the list of built-in themes. If you change the parameters of the default theme, there is a Reset Theme button in the General Parameters section for resetting the parameters of the default theme for FAQ to their original values.

The FAQ themes are divided into the following sections:

General Parameters for FAQ
Category Parameters
* Title
* Description
Question Parameters
Answer parameters
Search Form Parameters
* Search Box Parameters
* Search/Reset Button Parameters
Expand/Collapse Parameters
“Read More” Button Parameters

How do I build an FAQ section?

From the navigation bar on the left select FAQ > FAQs.
On the top right hand of the screen click on the Add an FAQ button.

  • Title. Specify a title for the FAQ section.
  • Theme.Choose a theme for the FAQ from the list.
  • Use Standard Category. If this option is enabled, the existing post categories will also be included in the list of available categories.
  • Select category. Choose a category from the list.
  • Show Search Form.Choose whether to show the search form or not in FAQ section.
  • Expand All Answers After The Page Is Loaded. Choose whether to expand all answers after the page is loaded.
Publishing FAQs in a page or a post

Open the page/post where you want to insert the FAQ.

Click on the Insert Spider FAQ button (the button with a question mark on it).

Select the FAQ you want to insert and click on the Insert button.

Alternatively, you can manually insert the FAQ shortcode into the post/page. Simply copy [Spider_FAQ id=”N”] into the page/post. “N” is the ID of the FAQ and can be found in the FAQssection of the Spider WordPress FAQ.


September 3, 2016
See my post on their other plugin FAQ WD for the details. webdorado makes both. Both plugins are a disaster as far as I'm concerned. Nothing dorado (golden) about these plugins.
September 3, 2016
Easy to use. When I did have a problem, the support team was quick to respond and very helpful!
September 3, 2016
This is a great plugin, and the tech support was superb. I had a conflict between this and another plugin, and it was fixed within a day. Nice work!
February 7, 2017
This Spider FAQ plug-in is very helpful and easy-to-use. It solved all my difficulties connected with creation of FAQ and now I don't have any problem with this part of my website. It gives you great customization options with the help of which you can do almost all changes you need for making FAQ of your website more pleasant for the eye of a customer. You can change width,height,color,themes,and etc. Also, Spider FAQ is making easy the organization of the FAQ section, besides being pretty, you can also make that section more organized. Creating different categories is very good solution for this plug-in.
Read all 24 reviews

Contributors & Developers

“Spider FAQ by WD – Responsive Spider FAQ plugin” is open source software. The following people have contributed to this plugin.




  • Fixed: Conflict with Event calendar.


  • Added: Gutenberg integration.


  • Fixed: Security issue.