Support » Plugin: Spider FAQ » Simple, it does not work

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sona

    (@support-web-dorado)

    @wimvincken,

    The plugin should be working fine. If it crashed with your site, it might an issue related to a conflict between our plugin and another plugin in use or your theme. If you still want us to check out and resolve this issue, I will have to ask you to contact our support team at support[at]web-dorado.com. Thank you.

    No.
    I disabled all plugins and it still crashed.
    I replaced the theme with the base theme of WP, and it still crashed.
    Then I removed all the plugins in the test site, as well as all themes. It still crashed.

    But when I created a fresh copy of the WP, it worked.

    Sona

    (@support-web-dorado)

    @wimvincken,

    Then maybe the issue was connected with your WordPress installation. I will kindly ask you to edit your review since it gives an impression that our plugin crashes a site, which is not the case. Thank you.

    I’ve 23 servers (separate computers) with WP installations for production.
    I’ve for each server three separate test installations of WP for the development, also separate computers.
    I did this test on two separate servers and they have all the same result.
    So far my testing.
    I’m a developer already since the Internet became public, I think I know what I’m doing.

    I’ve script, which generates a new WP installation (US, single install) in minutes with any version of WP as I like. In this tests, I used the version 4.4.2.

    You ask me (in public) that I change my review into something positive? Well, this post is not meant to be a review, but a report of a POSSIBLE defect in your plugin or with relation (conflicts if you want to call that) with other plugins. What causes the defect I don’t know, because I didn’t test it to find out what causes the problem.

    Now about your plugin. After I got it to work, it worked nice and I personally love it. It does exactly as you claim and more.
    Technically it has a very small memory imprint and it does not slow down anything on the site, even when we are talking about a large FAQ of 300 questions and answers with images and movies. It’s a really great plugin, but I had a problem with this plugin with the configuration of my production servers.
    If I would have the time, I would QC it for you, but currently I have just time to write you this reply. We are on a deadline for the coming Money.
    Well, if you really want that I QC this plugin, I can do that, but only after two weeks from now when the pressure is from my team and I.

    Wim

    Sona

    (@support-web-dorado)

    @wim,

    Any kind of support will be appreciated. Thank you.

    Sona

    (@support-web-dorado)

    @wim,

    Did you have a chance to check out the plugin and the options?

Viewing 6 replies - 1 through 6 (of 6 total)
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