Project Management, Bug and Issue Tracking Plugin – Software Issue Manager

Description

Software Issue Manager(SIM) is a project based bug, issue, task and product feature request tracking system with extensive built-in and custom reporting capabilities. Premium editions are available.

If you need customer support ticketing system, try our WP Ticket plugin.

Why we developed this plugin

We, Emarket Design, believe that one of the most important factors affecting production of quality products is having a strong requirement management and analysis process. Most projects fail because organizations do not spend enough time on this stage of the project life cycle. By developing a family of products primarily designed for software issue management, we wanted to meet the needs of like-minded organizations as well as ours and do our share of promoting importance of requirement management and analysis process.

Concepts

Issues are the items you would like to track in your projects. Issues could be tasks, feature requests, bugs or pretty much any thing you need related to your projects.

SIM Projects are identified by a name and a version number. Projects may have unlimited number of issues. Issues can be shared by multiple projects. You can create manual issues from the admin backend by setting the author.

All Software Issue Manager editions support open, closed or mixed projects/issues. Frontend login and registration forms are available.

The SIM community edition uses built-in roles:
* Admins can access all
* Editor as a project manager
* Author as team member
* Contributor as client

Introduction Videos to get you started

Software Issue Manager – Enterprise Playlist

Software Issue Manager – Professional Playlist

Software Issue Manager – Enterprise Ready Software Project and Requirements Management

Software Issue Manager Pro Demo Site
Software Issue Manager Pro Documentation
Software Issue Manager Pro Changes

Software Issue Manager Enterprise Documentation
Software Issue Manager Enterprise Demo Site
Software Issue Manager Enterprise Changes

Screenshots

  • Issue List in admin area
  • Easy to use Issue Edit screen in admin area
  • Project List in admin area
  • Easy to use Project Edit screen in admin area
  • Fully customizable Search Issues form can be added in a page using a shortcode
  • Fully customizable Issue Entry form can be added in a page using a shortcode
  • Pro level, responsive Issue single page on the frontend
  • Pro level, responsive Project single page on the frontend
  • Modify Issue Entry and Search Issues forms from SIM Com Settings page
  • Software Issue Manager Enterprise edition offers advanced issue and project management capabilities for multi-role development teams
  • Many customization options available from plugin settings without changing theme files
  • Frontend login and registration forms for private access to forms on the frontend
  • Get insight on your products linking them to issues using SIM WooCommerce and SIM Easy Digital Downloads
  • CSV Import Export Addon - Bulk import/export your issues and projects from/to CSV files
  • Incoming Email Addon

Installation

Automatic Installation

The simplest way to install is to click on ‘Plugins’ then ‘Add’ and type ‘Software Issue Manager’ in the search field.

Manual Installation Type 1

  • Login to your website and go to the Plugins section of your admin panel.
  • Click the Add New button.
  • Under Install Plugins, click the Upload link.
  • Select the plugin zip file from your computer then click the Install Now button.
  • You should see a message stating that the plugin was installed successfully.
  • Click the Activate Plugin link.

Manual Installation Type 2

  • You should have access to the server where WordPress is installed. If you don’t, see your system administrator.
  • Copy the plugin zip file up to your server and unzip it somewhere on the file system.
  • Copy the “sim-com” folder into the /wp-content/plugins directory of your WordPress installation.
  • Login to your website and go to the Plugins section of your admin panel.
  • Look for “Software Issue Manager” and click Activate.

FAQ

Installation Instructions

Automatic Installation

The simplest way to install is to click on ‘Plugins’ then ‘Add’ and type ‘Software Issue Manager’ in the search field.

Manual Installation Type 1

  • Login to your website and go to the Plugins section of your admin panel.
  • Click the Add New button.
  • Under Install Plugins, click the Upload link.
  • Select the plugin zip file from your computer then click the Install Now button.
  • You should see a message stating that the plugin was installed successfully.
  • Click the Activate Plugin link.

Manual Installation Type 2

  • You should have access to the server where WordPress is installed. If you don’t, see your system administrator.
  • Copy the plugin zip file up to your server and unzip it somewhere on the file system.
  • Copy the “sim-com” folder into the /wp-content/plugins directory of your WordPress installation.
  • Login to your website and go to the Plugins section of your admin panel.
  • Look for “Software Issue Manager” and click Activate.

Reviews

Easy to Use

I needed something that does everything and does it easily. Track bugs, recurring user issues, future improvements, general ideas, software to try, etc. etc.
I like that it sits behind the login and that it shows all project issues in one place without being overly complicated, since I don’t need milestones or anything. Very straight forward.

Read all 5 reviews

Contributors & Developers

“Project Management, Bug and Issue Tracking Plugin – Software Issue Manager” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

4.3.0

  • NEW Ability to limit max size, max number of files and file types of issue and project documents
  • TWEAK library updates

4.2.0

  • NEW Added custom JavaScript option in plugin settings under Tools tab
  • NEW Added container type field in the plugin settings
  • FIXED PHP 7 compatibility
  • TWEAK Updated codemirror libraries for custom CSS and JS options in plugin settings page

4.1.0

  • NEW Added Email field to Issues
  • FIXED WP Sessions security vulnerability

4.0.0

  • NEW Added configuration for Easy Digital Downloads Software Issue Manager extension
  • NEW Added configuration for WooCommerce Software Issue Manager extension
  • NEW Consolidated issues and projects under projects menu
  • NEW Ability to set page templates for issue and project single pages. Options are sidebar on left, sidebar on right or full width
  • NEW EMD Widget area to include sidebar widgets in plugin pages
  • NEW Ability enable/disable any field, taxonomy and relationship from backend and/or frontend
  • NEW Ability to add custom CSS in plugin’s frontend pages
  • NEW Ability to limit Issue search and entry forms to logged-in users only from plugin settings.
  • NEW Added ability to permanently delete plugin related data from plugin settings
  • NEW Added ability to recreate installation pages from plugin settings

3.0.0

  • NEW Added ability to create and display custom fields for issues
  • NEW Added ability to create and display custom fields for projects
  • Fixed minor bugs and upgraded the libraries for WordPress 4.5.2

2.3.0

  • NEW Added ability to set author on issues and projects; available for administrator role
  • Fixed minor bugs and upgraded the libraries for WordPress 4.5

2.2.0

  • Fixed minor bugs and upgraded the libraries for WordPress 4.4 compatibility
  • Fixed issue results paging CSS

2.1.0

  • Fixed issues related to WordPress 4.3 upgrade

2.0.1

  • Fixed the issue related to some taxonomies not displaying in the admin backend

2.0.0

  • Added settings page for form customization such as enable/disable fields, captcha and change field sizes
  • Made some fields optional so that they can be disabled
  • Fixed some minor bugs to improve stability

1.3.0

  • Fixed unique check for issues and projects
  • Moved all js and css from cdn to local
  • Fixed misc bugs

1.2.0

  • Fixed untranslatable search form results view header columns
  • Fixed file uploads issue with file names including spaces
  • Fixed various compatibility issues related to other plugins

1.1.0

  • Added ability to use WPAS incoming email extension
  • Fixed misc bugs

1.0.5

  • Fixed bug related to sidebar Recent Issues widget

1.0.4

  • Fixed BuddyPress Docs conflict

1.0.3

  • Fixed PHP Strict Standards Errors which became part of the E_ALL since PHP 5.4

1.0.2

  • Fixed a defect in date input fields
  • Fixed misc. minor defects

1.0.1

  • Fixed some minor Css issues
  • Removed access limitation on Recent Issues widget. It is accessible to visitors (public) now.
  • Added a new list icon for WP plugin page.

1.0

  • Initial release.