WordPress Bug Issue Tracking and Project Management Plugin – Software Issue Manager

Description

Software Issue Manager(SIM) is a project based bug, issue, task and product feature request tracking system with extensive built-in and custom reporting capabilities. Premium editions are available.

If you need ticket management system, try our WP Ticket plugin.

Why we developed this plugin

We, Emarket Design, believe that one of the most important factors affecting production of quality products is having a strong requirement management and analysis process. Most projects fail because organizations do not spend enough time on this stage of the project life cycle. By developing a family of products primarily designed for software issue management, we wanted to meet the needs of like-minded organizations as well as ours and do our share of promoting importance of requirement management and analysis process.

Concepts

Issues are the items you would like to track in your projects. Issues could be tasks, feature requests, bugs or pretty much any thing you need related to your projects.

SIM Projects are identified by a name and a version number. Projects may have unlimited number of issues. Issues can be shared by multiple projects. You can create manual issues from the admin backend by setting the author.

All Software Issue Manager editions support open, closed or mixed projects/issues. Frontend login and registration forms are available.

The SIM community edition uses built-in roles:
* Admins can access all
* Editor as a project manager
* Author as team member
* Contributor as client

Works with WPAS Extensions

Community Edition Features

  • Made and supported in Miami, USA with love
  • Full page customization without modifying theme files
  • Enable/disable any field from plugin settings
  • EMD Widget area to display widgets on issue and project pages
  • Designed to minimize theme related markup issues
  • Create public and private(logged-in users only) projects and issues
  • Frontend login and registration forms
  • Built-in WordPress roles (based on post access) are used to limit user access capabilities in the admin area.
  • Allows users to create, search, and track issues from the front-end and backend.
  • Set issue priority, status, category, and assign tags to better organize issue content. Optionally, browsers and operating system taxonomies are provided as well.
  • Allows to relate one issue to many projects. For example; issue A could be related to Project B, C, D which are identified by a name and a version number.
  • Allows upload and display links to the issue documents from/on the front-end and admin area.
  • Issue participants can comment using the WP built-in commenting system.
  • A sidebar widget is also provided to display recent issues.
  • Responsive, bring your own theme interface.
  • Honeypot + Captcha spam prevention.
  • Custom field support for projects and issues.
  • Cross-site scripting (XSS) prevention mechanism.
  • Protection against cross-site request forgery (CSRF) attacks.
  • Full localization ready. Translate it to your language.
  • Modify Issue Entry and Search Issues forms through Settings page under SIM Com menu

Community Edition Documentation

SIM Pro Edition Features

  • All community edition features +
  • Provides a system-wide app dashboard page which has built-in reports and charts
  • Extensive charts – Issue Counts by Priority, Issue Counts By Assignee, Issue Counts By Status, Issue Counts By Category, Issue Counts By Project
  • Extensive documentation.
  • Full demo is available.
  • Many more features, not listed here. Check the plugin page for details:

Pro Edition

SIM Enterprise Edition Features

  • All SIM Pro features +
  • Most advanced and fully featured WordPress app ever built for Issue Management.
  • For agencies, consulting firms, or matrix organizations.
  • Client area with dashboard. Clients can access to their own issues assigned to them or created by them.
  • Project director area with dashboard.
  • Auto-setup upon plugin activation.
  • Project manager area with dashboard.Use it manage a projec manager’s utilization and performance.
  • Team member area with dashboard. Use it manage a team member’s utilization and performance.
  • Content access strictly limited based on organizational role (frontend/backend).
  • For multiple “closed” project teams whose members may hold different organizational roles such analyst, developer, sponsor etc. App membership is required and content access is strictly enforced in manager, member, and client areas.
  • Provides 360-degree issue management. Identify, track, analyze issues through multiple relationships and dependencies they have.
  • Custom reporting and commenting module for members, issues and projects.
  • Individual member and project dashboards.
  • A system-wide dashboard with 23 widgets.
  • 14 customizable notification events.
  • Intuitive contextually colored, responsive, bring your own theme interface with interlink menu system.
  • Extensive documentation.
  • Full demo is available.
  • Many more features, not listed here.

Check the plugin page for details:
Enterprise Edition

For detailed feature by feature comparison of all editions, go to one of the premium plugin pages and click “Compare” in the menu. You can also open a support ticket.

This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can fully customize this plugin and others by modifying available designs at https://wpappstudio.com/designs/. You can design plugins using WP App Studio plugin and sell them by becoming a SellDev author

Screenshots

  • Issue List in admin area
  • Easy to use Issue Edit screen in admin area
  • Project List in admin area
  • Easy to use Project Edit screen in admin area
  • Fully customizable Search Issues form can be added in a page using a shortcode
  • Fully customizable Issue Entry form can be added in a page using a shortcode
  • Pro level, responsive Issue single page on the frontend
  • Pro level, responsive Project single page on the frontend
  • Modify Issue Entry and Search Issues forms from SIM Com Settings page
  • Software Issue Manager Enterprise edition offers advanced issue and project management capabilities for multi-role development teams
  • Many customization options available from plugin settings without changing theme files
  • Frontend login and registration forms for private access to forms on the frontend
  • Get insight on your products linking them to issues using SIM WooCommerce and SIM Easy Digital Downloads
  • eMD CSV Import Export Extension - Bulk import/export your issues and projects from/to CSV files
  • WPAS incoming email extension

Installation

Automatic Installation

The simplest way to install is to click on ‘Plugins’ then ‘Add’ and type ‘Software Issue Manager’ in the search field.

Manual Installation Type 1

  • Login to your website and go to the Plugins section of your admin panel.
  • Click the Add New button.
  • Under Install Plugins, click the Upload link.
  • Select the plugin zip file from your computer then click the Install Now button.
  • You should see a message stating that the plugin was installed successfully.
  • Click the Activate Plugin link.

Manual Installation Type 2

  • You should have access to the server where WordPress is installed. If you don’t, see your system administrator.
  • Copy the plugin zip file up to your server and unzip it somewhere on the file system.
  • Copy the “sim-com” folder into the /wp-content/plugins directory of your WordPress installation.
  • Login to your website and go to the Plugins section of your admin panel.
  • Look for “Software Issue Manager” and click Activate.

FAQ

Installation Instructions

Automatic Installation

The simplest way to install is to click on ‘Plugins’ then ‘Add’ and type ‘Software Issue Manager’ in the search field.

Manual Installation Type 1

  • Login to your website and go to the Plugins section of your admin panel.
  • Click the Add New button.
  • Under Install Plugins, click the Upload link.
  • Select the plugin zip file from your computer then click the Install Now button.
  • You should see a message stating that the plugin was installed successfully.
  • Click the Activate Plugin link.

Manual Installation Type 2

  • You should have access to the server where WordPress is installed. If you don’t, see your system administrator.
  • Copy the plugin zip file up to your server and unzip it somewhere on the file system.
  • Copy the “sim-com” folder into the /wp-content/plugins directory of your WordPress installation.
  • Login to your website and go to the Plugins section of your admin panel.
  • Look for “Software Issue Manager” and click Activate.

Reviews

Easy to Use

I needed something that does everything and does it easily. Track bugs, recurring user issues, future improvements, general ideas, software to try, etc. etc.
I like that it sits behind the login and that it shows all project issues in one place without being overly complicated, since I don’t need milestones or anything. Very straight forward.

Read all 5 reviews

Contributors & Developers

“WordPress Bug Issue Tracking and Project Management Plugin – Software Issue Manager” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

4.1.0

  • NEW Added Email field to Issues
  • FIXED WP Sessions security vulnerability

4.0.0

  • NEW Added configuration for Easy Digital Downloads Software Issue Manager extension
  • NEW Added configuration for WooCommerce Software Issue Manager extension
  • NEW Consolidated issues and projects under projects menu
  • NEW Ability to set page templates for issue and project single pages. Options are sidebar on left, sidebar on right or full width
  • NEW EMD Widget area to include sidebar widgets in plugin pages
  • NEW Ability enable/disable any field, taxonomy and relationship from backend and/or frontend
  • NEW Ability to add custom CSS in plugin’s frontend pages
  • NEW Ability to limit Issue search and entry forms to logged-in users only from plugin settings.
  • NEW Added ability to permanently delete plugin related data from plugin settings
  • NEW Added ability to recreate installation pages from plugin settings

3.0.0

  • NEW Added ability to create and display custom fields for issues
  • NEW Added ability to create and display custom fields for projects
  • Fixed minor bugs and upgraded the libraries for WordPress 4.5.2

2.3.0

  • NEW Added ability to set author on issues and projects; available for administrator role
  • Fixed minor bugs and upgraded the libraries for WordPress 4.5

2.2.0

  • Fixed minor bugs and upgraded the libraries for WordPress 4.4 compatibility
  • Fixed issue results paging CSS

2.1.0

  • Fixed issues related to WordPress 4.3 upgrade

2.0.1

  • Fixed the issue related to some taxonomies not displaying in the admin backend

2.0.0

  • Added settings page for form customization such as enable/disable fields, captcha and change field sizes
  • Made some fields optional so that they can be disabled
  • Fixed some minor bugs to improve stability

1.3.0

  • Fixed unique check for issues and projects
  • Moved all js and css from cdn to local
  • Fixed misc bugs

1.2.0

  • Fixed untranslatable search form results view header columns
  • Fixed file uploads issue with file names including spaces
  • Fixed various compatibility issues related to other plugins

1.1.0

  • Added ability to use WPAS incoming email extension
  • Fixed misc bugs

1.0.5

  • Fixed bug related to sidebar Recent Issues widget

1.0.4

  • Fixed BuddyPress Docs conflict

1.0.3

  • Fixed PHP Strict Standards Errors which became part of the E_ALL since PHP 5.4

1.0.2

  • Fixed a defect in date input fields
  • Fixed misc. minor defects

1.0.1

  • Fixed some minor Css issues
  • Removed access limitation on Recent Issues widget. It is accessible to visitors (public) now.
  • Added a new list icon for WP plugin page.

1.0

  • Initial release.