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Reamaze Helpdesk & Live Chat

Customer conversations made easy. Get you and/or your team talking to customers, beyond just email. Help desk and support simplified. Better conversat

Introducing Reamaze for WordPress. Integrated customer support, helpdesk and live chat for your blog, WooCommerce store or WordPress site.

  • Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.
  • All your email, Facebook, Twitter, Instagram, and Live Chat and SMS + MMS conversations into one place so you can interact with customers no matter where they are.
  • Multi-brand support. Have multiple WordPress sites? Manage them all in one place!

Helping Amazing Companies Build Personal Relationships With Customers

Reamaze helps companies like Code School, Triangle.gs, Printful and Codeity streamline their customer support and build great relationships with their customers.

Seamless To Customers

Reamaze combines email, social media, and live chat seamlessly so your customers can reach you however they want. No ticket numbers. No logins. Just conversations.

Convert any post comment into a support conversation. Add an internal note so your support staff knows what's up.

Widgets, Embeddables, and More!

Easily add a support widget, contact form, or knowledge base right on your WordPress site. For your users with accounts, enable them to view their support and conversation history.

You Know Your Users and Customers Best

Great service is an extension of knowing and understanding who your customers are. Your team will always interact with customers with their profile at-the-ready.

With customer data attributes and conversation attributes, easily embed user data such as browser version, IP address, URL etc with each customer support conversation.

All The Bells and Whistles to Impress Customers

Reamaze is loaded with awesome features to help you succeed.

  • Embeddables - Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Knowledge Base - Let your customers search for their own answers in your public knowledge base.
  • Multibrand - Manage multiple support sites for multiple brands in one Reamaze account.
  • Team Presence - See when your team is viewing and replying to customer conversations.
  • Reporting - Stay on top of your conversation volume and response times with built in reporting features.
  • Workflows - Automate common workflows with custom triggers on incoming

Simple, Integrated Live Chat

Provide customers the answers they need immediately and gain powerful insights for building relationships that last. Reamaze gets you one step closer to being customer friendly.

Mobile Apps Available

Reamaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you're on the go.

Requires: 4.0 or higher
Compatible up to: 4.6.3
Last Updated: 2 weeks ago
Active Installs: 50+

Ratings

5 out of 5 stars

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