Helpie FAQ – WordPress FAQ Accordion Plugin


Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing and embedding FAQs and Accordions on your WordPress website.

You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion style and display FAQs anywhere on the website.

FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder or as a widget in the theme.

There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor.

You can use it as a general purpose WordPress Accordion Plugin too.

Display all FAQs in simple accordion style using the shortcode given below:


See Demo

Read Documentation


  • Fully responsive Accordion/Toggle
  • FAQ-Accordion block for Gutenberg
  • Automatically add FAQ Schema
  • Basic FAQ Shortcode builder for all pages and posts
  • FAQ-WooCommerce Integration
  • FAQ-Accordion tab on WooCommerce product page
  • Inline FAQ search-bar
  • Enable/Disable FAQ search-bar
  • FAQ theme widget
  • Display Popular and Recently Added/Updated FAQs
  • Sorting and Filtering of FAQs
  • Limit number of FAQs displayed
  • Light and Dark theme styling options
  • Elementor integration – Accordion/FAQ widgets
  • Helpie Knowledge base integration
  • Use Helpie KB categories for FAQs
  • Display FAQs based on categories
  • Diplay FAQs to all products/Product category in WooCommerce
  • Adds URL attribute for FAQs
  • Added FAQ Groups

See the video to Get Started: Installation, Activation, Adding FAQs and Using Shortcodes

FAQ for WooCommerce ( Woocommerce FAQs / Product FAQs )

An FAQ tab can be created on WooCommerce product pages and FAQs can be added and edited for individual WooCommerce products. It makes it easy to answer your customers common questions on the product pages itself.
It can also be used for non-FAQ content for WooCommerce accordion tabs. You can add FAQs to all WooCommerce products or to sepcific product category using Helpie FAQ Pro.

For more information on WooCommerce integration see the video below:

FAQ for Elementor ( Elementor FAQ – Accordion widget )

Helpie FAQ plugin can be integrated with the Elementor page builder using 2 Elementor widgets.
1. Helpie FAQ – Dynamic Add Widget – to add Accordions to any Elementor page dynamically and edit the content using Elementor live editor
2. Helpie FAQ widget – to embed pre-made FAQs anywhere on the Elementor canvas.

To Dynamically Create FAQs and Accordions with Elementor see the video below:

To embed the pre-made FAQs with Elementor see the video below:

FAQ block for Gutenberg ( Gutenberg FAQ Block )

Helpie FAQ provides an FAQ block for the new Gutenberg WordPress Editor, which allows you to add FAQs with all the settings and customizations in the editor itself.

FAQ for Helpie Knowledge Base ( WordPress Knowledge Base + FAQs )

Helpie FAQ plugin can be integrated with Helpie Knowledge base plugin and the knowledge base categories can be used for FAQs. This can help add FAQ section to your knowledge base based on categories.

Helpie FAQs need not be used to display only frequently asked questions content. You can use it for any content which needs to be hidden until clicked

You can also create a powerful FAQ / Knowledge Base section in your website using Elementor Page Builder. Check out how >>

Helpie FAQ Pro Plugin

Helpie FAQ Pro Plugin has features such as User FAQ submission by which any users can submit their Questions and Answers which can be added to the FAQs on that page with or without the approval of the admin.

Pro Features

  • User FAQ submission
  • Direct publishing or Approval pending options
  • Email Notification (Admin and User)
  • Auto-ordering of FAQs based on User Engagement
  • Insights
  • Diplay FAQs to all products/Product category in WooCommerce
  • Custom Helpie FAQ Toggle Icons.


  • FAQ demo - Display FAQ at any of your page
  • Woocommerce Integration - Woocommerce product page with FAQ
  • Elementor Integration - Edit your page using Elementor page builder
  • General FAQ settings page
  • Knowledge Base Integration - Helpie KB plugin integration with FAQ
  • FAQ Shortcode button - Can be found on all pages & posts
  • FAQ Shortcode builder - Sort the FAQs to be displayed on the page
  • User Submission Settings(Pro)- Allow users to Submit their Questions
  • User Submission(Pro) - Click "Add FAQ" button and submit FAQs


This plugin provides 2 blocks.

  • Helpie FAQ - WordPress FAQ Accordion Plugin
  • Helpie FAQ Block


Minimum Requirements

  • WordPress 4.8 or greater
  • PHP version 5.4 or greater
  • MySQL version 5.0 or greater

We recommend your host supports:

  • PHP version 7.0 or greater
  • MySQL version 5.6 or greater
  • WordPress Memory limit of 64 MB or greater (128 MB or higher is preferred)


  1. Install using the WordPress built-in Plugin installer, or Extract the zip file and drop the contents in the wp-content/plugins/ directory of your WordPress installation.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Go to Pages > Add New
  4. Press the ‘Edit with Elementor’ button.
  5. Now you can drag and drop widgets from the left panel onto the content area, as well as add new sections and columns that make up the page structure.


Installation Instruction:

  • Download the “Helpie FAQ” plugin.
  • Unzip the downloaded package.
  • Upload the Helpie FAQ folder to the /wp-content/plugins/ directory of your WordPress setup.
  • Activate the plugin from the “Plugins” menu in the WordPress Admin


  • Download ‘Helpie FAQ’ plugin.
  • Click on ‘Plugins’ menu option in WordPress admin.
  • Click on ‘Add New’ option in plugins.
  • Upload the ‘Helpie FAQ’ plugin and ‘Activate’ it.

Adding New FAQ:

  • Once you the activated the plugin, you will see an option Helpie Faqs in the the WordPress admin sidebar menu.
  • Under that, click on “Add New”.
  • Enter the FAQ question in the Title box and the answer in the main content box.
  • You can select or add FAQ categories or tags in the right side menu and assign it to a particular question.
  • Click the publish button to create the FAQ.

Display FAQ on my site:

Using Helpie FAQ, you can display Faq on any of your page/ posts using three different ways:

  • Using the Shortcode.
  • Using the Elementor page builder.
  • Using Widgets.

Using the Shortcode:

You can place the shortcode [helpie_faq] in the content area of any page you want to display the FAQ.

Using the Elementor page builder:

  • You can also display the Faq on any page using the Elementor page builder.
  • First, download and Install the Elementor page builder from
  • Go to any pages and you will see an option “Edit with Elementor”. Just select it and it will open the elementor builder in your page.
  • Type “Helpie FAQ” in the builder section in the left and drag it to the content area in the right.
  • Once placed, you can see the FAQ arranged which you created.
  • You can choose the title for Faq, choose which categories should be displayed, choose the theme either light or dark, toggle on/off, open/close the first item, and much more.
  • You can also sort the faq by alphabetical or their publish date and even the updated date. You can either arrange it in Ascending or descending order and set the limit of faq’s to be displayed.
  • You can also show/hide the Live search using the elementor page builder.

Using the Widgets:

You can also place the faq’s using the widgets option in the dashboard -> Appearance -> Widgets. You will see an option “Helpie FAQ”. You can place it anywhere in the sidebar, footer or any area which your theme allows.

Using the shortcode builder:

  • Create any new page or post and you will see an option “Add Helpie shortcode”.
  • Click that and select the “Helpie FAQ” option in that.
  • Using our Helpie FAQ builder, you can modify the title, filter the categories to be displayed, set the toggle option and everything else whichever could be done via settings.

Can users submit their questions?

  • Yes, Sure. User FAQ submission is a premium feature of Helpie FAQ by which any user can submit their questions and answers which can be added to the FAQ.
  • You can also set the option to directly publish the FAQ or to publish after approval.
  • Email notifications can also be sent to both the Admin and User.


November 23, 2020
Thats very simple to use and apparence is nice!
November 24, 2020
Great support, easy to add custom CSS and it looks great. Cloud not be more happy about the plugin.
November 8, 2020
Makes creating FAQs easy to use, with added support for Elementor Page Builder and shortcodes, makes possible exciting customisations. Excellent tool
Read all 41 reviews

Contributors & Developers

“Helpie FAQ – WordPress FAQ Accordion Plugin” is open source software. The following people have contributed to this plugin.




Enhancement: Generating Rich Snippet FAQ Schema without duplicates.
Fix: Duplicate FAQ page error in Schema when Elementor Template is used for that page.
Fix: Non Arrays Causing PHP Warning and Error Exception, when re-arranging the Helpie-Faq Submenu’s in wordpress admin dashboard.
Fix: The search filter should bring only the particular faq searched for and the category title it belongs to. It should not bring the category titles of FAQ’s not searched for.


Enhancement: Implemented Latest Version of freemius wordpress-sdk.
Fix: Anchor link added in generating FAQ Schema Snippets.
Fix: FAQ Group Title added in FAQ Shortcode.
Fix: Duplicate FAQ page error in Schema when Fixed-TOC plugin is used.
Improvements: Helpie FAQ activating after rendering the FAQ Groups, and storing the default FAQ Group Contents.


New Feature: Added FAQ Groups. Bulk Option to adding FAQ Posts.
New Feature: Custom Helpie FAQ Toggle Icons.


Fix: Categories Filter Shown in FAQ Shortcode Builder.
Fix: FAQ Schema Rich Snippets Generated for Creating Dynamic FAQs.
Improved: Generating Rich Snippet FAQ Schema.


New Feature: Add New FAQ Display Option. List all FAQs Without Toggle Option.
New Feature: Added Custom FAQ slug.
Fix: Sorting Options its working for categories.
Fix: In Mozilla Firefox, When clicking FAQ Toggle doesn’t take us back to the top of the page


New Premium Feature: Add FAQ to all products/Product category in WooCommerce
New Feature: Add New FAQ Widget Option to filter Product FAQs only
Fix: JS Click events Working On User Submission


New Feature: Dynamically Add FAQ Items using Elementor
Fix: Refactoring FAQ while activating Free plan to Premium Plan
Fix: Implement FAQ Shortcode Builder
Fix: Notice Error undefined index while generating FAQ Schema
Fix: Remove H1 Tag while User submission success message
Fix: Remove All Logs


Enhancement: Shows Premium plans options to free users
New Feature: FAQ Structured data
New Option: Open All FAQs By Default


Fix: Anchor link to specific faq in same or different page
Fix: Duplicate CSS Style sheets has been rendered


Fix: issue where clicking on the FAQ item title, does not expand the content


Fix: issue with activation v0.8.1


Fix: Helpie FAQ is broken in Woocommerce Tab
Fix: Rendering of WordPress Jetpack Slideslow Block not working
Fix: Enable WPAutoP setting does not work


Fix : Search filter, WooCommerce FAQ tab brings empty category titles
Fix : Categories=all does not work
Fix : By default the display Mode is set to Category Accordion
Fix : Display mode Simple acordion by Category and Category accordion not working for KB categories and Woocommerce Products
Fix : Helpie FAQ is broken in Woocommerce Tab in some Themes
Fix : Disable return on search, as it reloads page
Fix : Shortcode Builder issue


Fix : User submission notification mail not sent in Gutenberg editor


Fix Compatibility issue with HelpieKB v1.9.1.8


Fix: Wrong file uploaded


Fix: When nothing is found on search, it should display “No search found”
Fix: Fatal error while activating with a SEO plugin
Fix: Error message with helpie_faq_submission_get_logged_email
Enhancement: Upgrade Page add features


Fix: sizeof() Warning in Elementor Widget
Fix: Changed default ‘display_mode’ setting from Category Category to Simple Accordion
New Option: Enable / Disable wpautop


New Feature: Sort by “menu_order” option. Can be used with
Fix: Search icon not displayed for some


Fix: Fatal Error with Helpie KB – v1.8.1 and below


Fix: Updated Compatibility with Helpie KB


Fix: Freemius security issue


  • FAQ Insights [PRO]
  • Fix: Search by content case-sensitivity issue
  • Other general fixes and improvements


  • Search FAQ by Content


  • Auto-ordering based on user engagement [PRO]
  • Display Categories / Accordion for FAQ Categories


  • Compatible with WordPress 5.0
  • Fix: Gutenberg Block issue in WordPress 5.0
  • Other fixes


  • Joyride Tutorial to help new users get started with Helpie FAQ
  • New Admin notice
  • Faq Page
  • Demo Getting Started Content


  • New Feature: Gutenberg Block
  • Minor Fixes


  • New Premium Feature: User Submission with Notification
  • New Feature : FAQ ShortCode Builder
  • Fix: Category, Products and KB-Category Filtering
  • General Bug Fixes


  • Basic WooCommerce Integration
  • Basic Helpie KB Integration
  • Elementor Page builder Support
  • FAQ Shortcode and Widget
  • Sorting, filtering, limit, order and options
  • Inline FAQ search
  • Light and Dark Themes
  • Accordion UI
  • German, French translation ready