Crisp Live Chat


Crisp is a free and beautiful live chat platform for interacting with customers. Use Crisp to improve your customer satisfaction.

The best way to chat with your customers.

Crisp allows you to interact with your customers the way you want to. From sales to customer support, Crisp keeps your workflow simple. Add teammates to support chat and email, all from a single user interface.

See what your visitors are typing.

Not all visitors to your website are digital natives.
For many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time.

Available on mobile and desktop

Crisp is available on iOS, Android, WIndows, and Mac OS operating systems.

You can use it in your browser too. It’s up to you.

Affordable customer support.

Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the base chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service.

Use paid plugins to extend the power of your Crisp features.

Working hours

Set your working hours in the Crisp dashboard to prevent receiving chat requests during lunchtime, or your special date.

See who your visitors are

With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages.

Be notified

  • Offline? Crisp can send notifications to all your mobile devices.
  • Not replying? Crisp will forward your chat to your mailbox. From there, you can directly reply by email—Crisp will sync everything up.

Integrate with other apps

You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram and SMS.

Cool chat experience

From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it!


  • Crisp dashboard
  • Mobile app


  1. Upload the plugin files to the /wp-content/plugins/crisp directory, or install the plugin through the WordPress plugins screen directly.
  2. Use the Settings->Crisp screen and click on “Link with Crisp”


Installation Instructions
  1. Upload the plugin files to the /wp-content/plugins/crisp directory, or install the plugin through the WordPress plugins screen directly.
  2. Use the Settings->Crisp screen and click on “Link with Crisp”



this plug is perfect but have a problem
when users refresh your website, or when exited from your website and then cameback to it, the chat icon not available and it’s hide.
when you refresh your website with “ctrl + f5” , the icon visible again.
my website adress :

Crisp is a tasty appetizer…

…but an expensive one. After 5 minutes you realize you already need more basic features but they are all premium. At least they could have offered the possibility to customize messages in your own language, but that is also a Pro feature. It’s buggy with Firefox and smooth on Chrome. There’s also the problem of the user not able to close the conversation(s), this way that stays on on every new visit to the site… it may be logic to someone, not to me.
However, the technology and performance is something I have never experienced before for how good it is.

Best Live Chat Plugin!

Wow! We installed Crisp Live Chat on our website and can’t emphasize enough how amazing it is. Works like a charm while providing all of the basic, intermediate, and advanced features we’ve been looking for.

Install it and give it a spin. You’ll be pleasantly surprised on how well it performs. We look forward to future enhancements for the basic, pro, and unlimited plans.

Hats off to the Crisp team!

Absolutely perfect

By far the best live chat plugin. Best bang for the buck. The free version is just awesome!

Read all 13 reviews

Contributors & Developers

“Crisp Live Chat” is open source software. The following people have contributed to this plugin.

Translate “Crisp Live Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.



  • New way to install Crisp


  • Bump up


  • New JS API


  • Add e-mail if setted


  • Crisp first release