Hitsteps Web Analytics

Description

Hitsteps is a real-time WordPress analytics plugin for site owners who need more than aggregate pageview totals. See who is on your site now, follow individual visitor journeys from referrer and landing page through later pageviews, and understand returning visits, devices, browsers, and approximate locations in one dashboard.

Add website visitor tracking without editing your theme. Connect an existing Hitsteps account or create one in the plugin settings, save the API key, and verify live analytics as soon as the first visit arrives.

Use Hitsteps to answer practical questions:

• Who is visiting the website right now?
• Which traffic sources, landing pages, countries, and devices bring engaged visitors?
• What did a visitor view before placing an order, submitting a form, or starting a chat?
• Which links and page elements receive clicks in Page Analysis and heatmap reports?
• Did traffic stop after a deployment, cache change, or outage?

Live Visitor Analytics and Visitor Journeys

Follow the live visitor stream and recent visitor history page by page. Reports include referrers, landing pages, returning visits, browsers, operating systems, devices, countries, regions, and approximate IP-based city context.

Heatmaps and Page Analysis

Click heatmaps and Page Analysis show which links, menu items, buttons, carousels, product links, and landing-page sections receive attention. Use these reports to investigate pages that attract traffic but do not lead visitors to the next step.

WooCommerce and Form Visitor Context

For stores and lead-generation sites, Hitsteps can add recent visitor journeys and context to WooCommerce admin order emails and supported form notifications. Integrations include WooCommerce, Contact Form 7, Gravity Forms, Ninja Forms, and Jetpack Contact Form.

More Hitsteps Features

• Live chat and support-button options.
• Bot detection and referral-spam filtering.
• Invisible tracking with no public counter badge.
• Traffic-source, search-engine, and referrer reports.
• Real-visitor page-speed reporting.
• Uptime monitoring and alert channels, depending on plan and configuration.
• WordPress dashboard summaries, visitor maps, recent graphs, Online Visual live visitor paths, and pageview widgets.
• Optional registered-user aliasing across devices when your site has the required permission or consent.

Learn more on the Hitsteps features page.

External Service and Privacy

This plugin connects your WordPress site to the hosted Hitsteps analytics service. An account and API key are required. After you enable tracking, the plugin loads Hitsteps tracking resources and sends visitor activity needed to provide analytics, such as page URLs and titles, referrers, browser and device information, IP-derived approximate location, and interaction data. If enabled, registered-user aliasing and WooCommerce or form integrations can also send identity or journey context.

Site owners are responsible for providing any notice and obtaining any consent required for their use of analytics, cookies, identity features, chat, and related integrations. Review the Hitsteps Terms of Service and Hitsteps Privacy Policy before enabling the service.

Security Policy

Reporting Security Bugs

Please report security issues in the Hitsteps plugin through the Patchstack Vulnerability Disclosure Program. Patchstack can assist with verification, CVE assignment, and developer notification.