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  • Thread Starter zero12345678

    (@zero12345678)

    The staging site has the Storefront theme and activated it. All other plugins have been deactivated except for WooCommerce and WooCommerce Square.

    The conflict test was done on the staging site, which is where the log file came from.

    https://www.debomediagroup.com/share/urb/logs/square-2022-12-13-0f55df10c3d3141abe7ef86b821f5168.log

    Thread Starter zero12345678

    (@zero12345678)

    I’ve installed the Storefront theme and activated it as well as deactivated all plugins except for WooCommerce and WooCommerce Square.

    The same issue is happening. The manual sync fails.

    The log file can be viewed via the following URL:

    https://www.debomediagroup.com/share/urb/logs/square-2022-12-13-0f55df10c3d3141abe7ef86b821f5168.log

    System status report is below.

    
    ### WordPress Environment ###
    
    WordPress address (URL): REMOVED
    Site address (URL): REMOVED
    WC Version: 7.1.0
    REST API Version: ✔ 7.1.0
    WC Blocks Version: ✔ 8.7.5
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.25
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.28-0ubuntu0.20.04.3
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 7.1.0
    WC Database Prefix: wp_
    Total Database Size: 115.28MB
    Database Data Size: 60.18MB
    Database Index Size: 55.10MB
    wp_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 194
    br_minmax_limitation: 1
    custom_css: 2
    nav_menu_item: 19
    nf_sub: 5133
    oembed_cache: 3
    page: 23
    popup: 2
    popup_theme: 8
    post: 2
    product: 67
    product_variation: 395
    revision: 766
    shop_order: 2437
    shop_order_refund: 64
    tribe_events: 377
    tribe_venue: 2
    wafs: 1
    wc_stamps_label: 21
    wcs_ruleset: 12
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (2) ###
    
    WooCommerce Square: by WooCommerce – 3.4.1
    WooCommerce: by Automattic – 7.1.1
    
    ### Inactive Plugins (34) ###
    
    Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.1.9
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.3
    DMG! | WooCommerce - Min/Max Product Quantities: by DEBO! Media Group – 1.0
    DMG! | WooCommerce - Restrict Product Purchases: by DEBO! Media Group – 1.0
    Duplicator: by Snap Creek – 1.5.0
    Facebook for WooCommerce: by Facebook – 2.6.5
    Facebook for WordPress: by Facebook – 3.0.6
    Flexible Checkout Fields: by WP Desk – 3.1.0
    Flexible Checkout Fields PRO: by WP Desk – 3.1.2
    Google Analyticator: by SumoMe – 6.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10
    Min and Max Quantity for WooCommerce: by BeRocket – 1.3.2.5
    Ninja Forms: by Saturday Drive – 3.6.14
    Popup Maker: by Popup Maker – 1.16.12
    Redirection: by John Godley – 5.3.4
    Sequential Order Numbers for WooCommerce: by SkyVerge – 1.9.7
    Slider Revolution: by ThemePunch – 6.5.9
    The Events Calendar: by The Events Calendar – 6.0.2
    Total Theme Core: by WPExplorer – 1.3.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.23
    
    User Role Editor: by Vladimir Garagulya – 4.63.1
    User Switching: by John Blackbourn & contributors – 1.7.0
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
    WooCommerce Conditional Shipping Pro: by Lauri Karisola / WooElements.com – 2.6.0
    WooCommerce Side Cart: by XootiX – 2.1
    WooCommerce Stamps.com API integration: by WooCommerce – 1.3.17
    WooCommerce USPS Shipping: by WooCommerce – 4.4.41
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
    WPC Composite Products for WooCommerce: by WPClever – 4.0.4
    WP Mail SMTP: by WPForms – 3.6.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    Yoast SEO: by Team Yoast – 19.10
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #89 - /shop/
    Cart: #90 - /cart/
    Checkout: #91 - /checkout/
    My account: #92 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Storefront
    Version: 4.2.0
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: 
    Debug Mode: Off
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-12-07 03:22:51 -05:00
    Options: ✔
    Notes: 113
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 22,332
    Oldest: 2022-11-14 13:10:42 -0500
    Newest: 2022-12-13 14:26:12 -0500
    
    Failed: 1
    Oldest: –
    Newest: –
    
    In-progress: 1
    Oldest: –
    Newest: –
    
    Pending: 6
    Oldest: 2022-12-13 14:34:59 -0500
    Newest: 2022-12-20 14:20:08 -0500
    
    ### Status report information ###
    
    Generated at: 2022-12-13 14:27:41 -05:00
    
    Thread Starter zero12345678

    (@zero12345678)

    I can only paste 512kb of data per paste in Pastebin.

    Each log file is over 5mb each.

    How would you like me to proceed?

    Thread Starter zero12345678

    (@zero12345678)

    I’ve updated to the latest version of WooCommerce as well as the latest version of WooCommerce Square on the development site.

    I tried the manual sync again, with the same “Sync failed. Please try again” error happening after the manual sync ran for about 12 minutes.

    No fatal error logs, just two large square log files.

    Additionally, it reported that the last 4 products that I added on the WooCommerce side weren’t found in Square, which is false, because I confirm the SKUs are indeed in Square.

    https://snipboard.io/8Wrkut.jpg

    Thread Starter zero12345678

    (@zero12345678)

    ** DO NOT UPDATE ** was a note to myself not to update the plugin until I figured out what is going on with this issue.

    I see version 3.4.0 was released yesterday. WEIRD.

    I will get 3.4.0 loaded onto a development instance of the site and see if it fixes the manual sync issue.

    Thread Starter zero12345678

    (@zero12345678)

    Yes, I always follow those instructions when I manually sync.

    Here is a screenshot showing the manual sync that failed on December 5, 2022 at 2:28 pm.

    https://snipboard.io/7RGBh3.jpg

    No fatal error logs available.

    System report is below

    
    ### WordPress Environment ###
    
    WordPress address (URL): REDACTED
    Site address (URL): REDACTED
    WC Version: 5.8.0
    REST API Version: ✔ 5.8.0
    WC Blocks Version: ✔ 5.9.1
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 2.7.2
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.25
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.28-0ubuntu0.20.04.3
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ❌ wp_remote_get() failed. Contact your hosting provider.
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: wp_
    Total Database Size: 109.07MB
    Database Data Size: 61.02MB
    Database Index Size: 48.05MB
    wp_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 194
    br_minmax_limitation: 1
    custom_css: 2
    nav_menu_item: 19
    nf_sub: 5132
    oembed_cache: 3
    page: 23
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    ### Active Plugins (34) ###
    
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.3
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    Duplicator: by Snap Creek – 1.5.0
    Facebook for WooCommerce: by Facebook – 2.6.5
    Flexible Checkout Fields PRO: by WP Desk – 3.1.2
    Flexible Checkout Fields: by WP Desk – 3.1.0
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    DavidAnderson – 1.22.23
    
    User Role Editor: by Vladimir Garagulya – 4.63.1
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    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
    WooCommerce Conditional Shipping Pro: by Lauri Karisola / WooElements.com – 2.6.0
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    Sequential Order Numbers for WooCommerce: by SkyVerge – 1.9.7
    WooCommerce Stamps.com API integration: by WooCommerce – 1.3.17
    WooCommerce USPS Shipping: by WooCommerce – 4.4.41
    ** DO NOT UPDATE ** WooCommerce Square: by WooCommerce – 3.3.0 (update to version 3.4.0 is available)
    WooCommerce: by Automattic – 5.8.0 (update to version 7.1.0 is available)
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    WP Mail SMTP: by WPForms – 3.6.1
    WPC Composite Products for WooCommerce: by WPClever – 4.0.4
    
    ### Inactive Plugins (2) ###
    
    DMG! | WooCommerce - Min/Max Product Quantities: by DEBO! Media Group – 1.0
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    ### Settings ###
    
    API Enabled: –
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    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    featured (featured)
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    rated-1 (rated-1)
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    rated-5 (rated-5)
    
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    ### WC Pages ###
    
    Shop base: #89 - /shop/
    Cart: #90 - /cart/
    Checkout: #91 - /checkout/
    My account: #92 - /my-account/
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    ### Theme ###
    
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    Total/woocommerce/checkout/form-checkout.php
    urb/woocommerce/checkout/thankyou.php
    urb/woocommerce/emails/customer-processing-order.php
    urb/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0
    Total/woocommerce/loop/loop-start.php
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    Outdated Templates: ❌
    					
    					
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    ### Square ###
    
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    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 14,025
    Oldest: 2022-11-07 16:47:11 -0500
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    ### Status report information ###
    
    Generated at: 2022-12-06 08:50:00 -05:00
    
    Thread Starter zero12345678

    (@zero12345678)

    I have a dev site, but with Version 4.31.1 of the plugin, and the widget works as expected with the “Show widget only if there are upcoming events” option UNCHECKED.

    • This reply was modified 9 years, 1 month ago by zero12345678.

    Same issue.

    Was getting the exact same error that philrp was getting.

    Made the change to the taxonomy.php file and that fixed it.

    For reference, the taxonomy.php file that needs to be updated is part of the plugin, and located in the following location.

    /wp-content/plugins/content-aware-sidebars/lib/wp-content-aware-engine/module/taxonomy.php

    Thread Starter zero12345678

    (@zero12345678)

    Figured the issue out.

    The 1 site it is working on is a site that is setup with Incapsula.

    The other 7 are not, and I am coming into those 7 sites as an internal 10.X.X.X address. (due to internal DNS)

    If I hop on an external internet connection, all 8 sites work as expected.

    Thanks for helping me out, and sorry for taking up your time on something that really wasn’t an issue!

    Thread Starter zero12345678

    (@zero12345678)

    All 8 sites are on the same server, but under different users.

    /home/username1/public_html/
    /home/username2/public_html/
    /home/username3/public_html/
    etc.

    All 8 sites have their own dedicated IP as well.

    No other security plugins.

    Twentytwelve is installed on the 8 site as the parent theme along with a child theme, which is exactly the same across all 8 sites. Nothing crazy going on with the child theme, just custom css stuff.

    I was able to disable all plugins and switch the theme to twentytwelve on one of the sites that isn’t working only because the site hasn’t been handed over to the client yet.

    No luck. Issue remains.

    I even checked “Disable config caching” and the issue still remains.

    I am not having the issue you are describing with WordPress 4.2.2 and AAM 2.8.5

    Thread Starter zero12345678

    (@zero12345678)

    I also noticed that all POSTS that are cached are deleted as well after the form is submitted.

    The only things that ARE NOT deleted from cache when the form is submitted are cached PAGES.

    zero12345678

    (@zero12345678)

    zero12345678

    (@zero12345678)

    The estimation and the final ZIP file on my sites have always been askew like that.

    I am pretty sure the ZIP file is always smaller than the estimation because the estimation is of the files BEFORE everything is ZIP’d up.

    zero12345678

    (@zero12345678)

    Sounds like the author of the plugin is looking to take it to a paid subscription plugin, per the following link

    https://wordpress.org/support/topic/error-the-future-of-this-plugin?replies=6

    That would explain why we aren’t getting a reply.

Viewing 15 replies - 1 through 15 (of 22 total)