zenislev
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Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Password Reset Email contentNot sure how to attach images here so https://imgur.com/8V0aWPA
Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Password Reset Email contentPretty sure this is the WooCommerce email because it matches the wording that I can see in the php template file which I can preview inside of WooCommerce email settings.
And yeah I can confirm that it’s set to HTML in the WooCommerce settings.
Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Password Reset Email contentYup – editing in the customizer shows the correct text and also I am able to send myself a test email that works properly.
I tried making a small edit and resaving in the new environment – but no joy.
Earlier today I requested a password reset email and got the correct (customised) email – however the password reset link didn’t work. Then I tried requesting a second time and got the default template again … bizarre
Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Password Reset Email contentThanks Ben.
As I mentioned – I haven’t copied the template into my theme. So we can eliminate that as a cause.
We’ve recently migrated the website from our development to our staging environment on a different domain. I exported/imported the Kadence settings over, but is it possible that this is causing the issue?