zaus

1. Enable debug mode (checkbox at top of settings page)
2. Post the entire contents of the resulting email, including the mappings section so we know what you’re doing. Remove any sensitive info first
3. If the response from Salesforce is blank, please also check with them what the problem could be. They might have submission logs to tell you more about the problem.

I just recently completed a redirect with CF7, it’s a little weird but not too complicated.

You basically need two hooks:

1. one to preprocess the mapped fields and turn them into your redirect url (and bypass the regular sending since you don’t want to post to the service, just redirect) — see #5 of https://github.com/zaus/forms-3rdparty-integration#hooks
2. one to attach that redirect url to the CF7 instance, which you can within the hook ..._remote_success using something like

   		$addl = $form->prop('additional_settings');
   		$addl .= "\non_sent_ok: \"(function(){ location = {$this->redirect}})();\"";
   
   		$form->set_properties(array('additional_settings'=>$addl));
   

It’s showing up in the debug as an array because that’s what wp_remote_post turns into a regular webforms post.

If you’re getting ‘invalid xml’ warnings it might be because you’re trying to send to an XML webservice — try https://wordpress.org/plugins/forms-3rd-party-xpost/, which I wrote for such occasions.

I do custom work/integrations for a fee — contact me through my website if interested.

But if they have a webform then you should just be able to map the field names (<input id="something" name="youshouldcopythis" type="text"...). Or if they have an API then you can post similarly.

Seeing under the “Customer Portal” the following on their ‘features’ list makes me hopeful it’s just a simple webform:

No user account or registration required to submit a ticket.

Maybe, if they accept regular html form posts or something similar without an internally-generated (i.e. Only woocommerce knows how to make the value).

If you’d like my specific help for this custom integration, please contact me through my website, thanks.

Don’t include the square-brackets in the src mapping.

No idea, have you tried it? 😉

Do they have a web form you normally fill out? Do they provide an API/documentation?

I don’t think you understand how a captcha works, and this one in particular. Every time you visit the page it generates a new code using JavaScript, the point being that only a human visitor can see the code and respond appropriately. A captcha almost by definition is supposed to defeat automated submissions like we’re trying to do.

There is nothing you can do to get around this programmatically, via cURL or otherwise, which is why I suggested you contact tashlik to see if they have an API alternative.