wpsupacc
Forum Replies Created
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Forum: Plugins
In reply to: [Ultimate Addons for Elementor] Update breaks shop pages!Thank you for the response. At this moment we have no time for this. Topic can be marked solved.
Since we do not have lots of time to adres this issue, we find an alternative for your broken module. Please close the topic as not resolved
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] Update breaks shop pages!I fixed it by recreating the product archives page (shop page), but please note that it was your plugin that causes this issue. It was the only wp update available on our website today. Not a great start of the year!
- This reply was modified 1 year, 6 months ago by wpsupacc.
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] Update breaks shop pages!Thank you, that does not resolve the issue. Please resolve asap.
That setting is not available. We only can choose between basic styles. None of those styles works. This is probably a premium version. Version 3.3.6 Still has the same issue. Rolling back to 3.3.4 Resolves the issue. Please resolve asap.
- This reply was modified 1 year, 6 months ago by wpsupacc.
Best,
Thank you for your answer. We have looked into it and literally followed every step you set out.
Unfortunately, this does not solve the problem.
What we notice is that you yourself have green lights in the Elementor settings at the setting that you have set to default, while it is actually active because that light is on. But even there, switching between settings does not help.
Neither does regenerating the items, and neither does clearing the cache at our host.
After trying all this, this is not the solution.
We have rolled back the version to the old version and that solved the problem beautifully again.
Since we are a software company ourselves and in the last sales of this year, we will let it rest for a while and hope for a solution and more research from your side.
Used elementor versions:
elementor
3.26.3elementor pro
3.26.2Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)Thank you, I still have some customer specific questions but I will ask you via email, I will mark this topic as resolved.
/edit: great help from @darkog on support email.
Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)I needed to rollback the website because the database update mentioned a http error and stopped updating. I think it needs some more work. it looks like it does not work as a background process. Please let me know what steps are next.
Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)One more thing.. There is a small spelling error with the refund behavior settings. It says: Disable Licnese instead of Disable License. It might also be good to mention that updating the database for _dlm_license_id takes a very very long time. And is it possible to do something else in the meantime and receive orders?. Should the screen remain open?.
Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)Thank you @darkog ,
This is going to help a lot with the processes. As always good work, a nice step forward and thank you very much!
Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)Anyone?
Forum: Plugins
In reply to: [Digital License Manager] Future Request (Refund/Cancellation)It can of course also happen that a single product from an order is canceled or refunded, at which point only the serial number of that product must be deleted or deactivated (depending on which behavior has been chosen in the settings). How it works now: the license remains active and listed until the end date that has (possibly) been set.
Same problem. Incomprehensible and quality control of zero.
Hello, this issue is there for 2 weeks now. what is the ETA for the update ?
Thank you for the response and explanation. However, the problem remains. With the Astra theme 4.8.0 and when you upgrade to the new version 2.9.6 of ShopLentor, quickview is always visible on product archive (shop) pages in mobile view, despite all settings that can be made. please resolve. Kind regards.