Niall a11n
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Storefront] Previous and Next images off screenHey @bloke @3sonsdevelopment,
No problem. I have removed the screenshots π
Forum: Plugins
In reply to: [Meta for WooCommerce] CAN’T CONNECT WOOCOMMERCE FOR FACEBOOKHi @yossitk,
Sorry to hear you are still having problems connecting your WooCommerce store to your Facebook page.
Are you referring to this thread? Hmm, I do not see any open bug reports about problems syncing sites using languages like Hebrew.
Would you mind letting us know if the site you had problems with previously is the same as the https://www.bardor-jewelry.co.il site you shared?
Forum: Plugins
In reply to: [Meta for WooCommerce] Brand name for dynamic addsHi @karollis3,
1) Brand name sync: Yes, thank you for your understanding. We cannot give you an exact timeframe for a reply back from our developers. We will keep you posted once we have an update from them.
2) Duplicate products”: Thank you for sharing your System Status Report. I had a look through it and noticed you have WPML and a few other plugins that might cause duplicate products in specific situations.
The plugins that stand out most to me are Variation Swatches for WooCommerce and Variation Swatches for WooCommerce Pro. These plugins seem to handle variations and images, and may not be working correctly with the Facebook for WooCommerce plugin.
To check if there is a plugin or possibly your theme causing a conflict that prevents Facebook for WooCommerce from working correctly, I recommend performing a full conflict test. Please make sure to disable all plugins except for WooCommerce and Facebook, while switching to a default theme like Storefront.
Then sync to Facebook again and see if you still get duplicates.
Please let us know how that goes or if you need further help troubleshooting the duplicate products!
Forum: Themes and Templates
In reply to: [Storefront] Previous and Next images off screenHi again @bloke,
Sorry about that π I missed the part about removing the
xfrom the URL π€¦ββοΈ I had a look at your site and would like to confirm if I understood you correctly:Here’s what I see on a smaller screen size:
Link to image: https://d.pr/i/1tvQTsAnd here’s what I see on a larger screen size using my browser’s developer tools:
Link to image: https://d.pr/i/O896vlIs that what you mean by the previous and next products seeming to be too far off the screen?
Forum: Themes and Templates
In reply to: [Storefront] Errore da mobileHi @waveshops,
Sorry to hear you are still having problems. I still the products on the http://waveshops.it/ home page.
It seems to me that the home page might also be the shop page. Could you please try creating a new page, then setting that as the home page to see what happens?
Forum: Themes and Templates
In reply to: [Storefront] Previous and Next images off screenHi @bloke,
Thanks for sharing the link. Can you please confirm if that is the correct link?
When I open the https://xinxdustra-lxight.com/product/industraled-large-decorative-area-light/ link, it appears that the domain is not yet registered:
Link to image: https://d.pr/i/MocWfBI had a look at the
xinxdustra-lxight.comdomain, which has not yet been registered.Is this domain perhaps on a local network?
Forum: Themes and Templates
In reply to: [Storefront] Mobile Header menu bar alignmentForum: Themes and Templates
In reply to: [Storefront] Mobile Header menu bar alignmentHi @llydala,
Thanks for reaching out to us!
I had a look at your site’s mobile header using my browser’s developer tools and found that it has been created using Storefront Powerpack rather than with the default Storefront settings.
As such, it would be great if you could contact us at WooCommerce.com > My Account > Support. The reason I am asking you to create a ticket is because we provide support for premium products like Powerpack on our own platform and will be better able to help you there. We are also not allowed to support premium products here on the forums.
Please include a link to this forum thread, so that we can keep track of what’s already been said.
Thank you and we look forward to hearing from you!
Best,
Niall – WooCommerce SupportHi @miata2,
Thanks for reaching out to us! I am sorry to hear you are having trouble with your site.
Based on the error message and log you shared, it seems like you have a plugin or theme conflict or possibly some outdated software on your site.
I recommend following this guide that explains how to update your site’s software and how to perform a conflict test.
Please let us know how that goes or if you need further help!
Forum: Themes and Templates
In reply to: [Storefront] Previous and Next images off screenHi @bloke,
Thanks for reaching out to us! I am sorry to hear you are having trouble with the previous and next images links.
Would you mind sharing a product’s URL on your site, so we can take a closer look and help you further?
Thank you!
Forum: Themes and Templates
In reply to: [Storefront] Change Sticky Add To Cart Button WidthHi @greencl,
Thanks for the update!
Hmm, I did check the Storefront demo page and my Storefront test site. It would be better if we could take a look at your site, as there may be a plugin that overrides any code we provide to you.
Having said that, I tested the following code on my Storefront test site, which increases the sticky Add to cart button padding that will increase its width:
/* Increase sticky Add to cart button width | https://wordpress.org/support/topic/change-sticky-add-to-cart-button-width */ .storefront-sticky-add-to-cart__content-button { padding-left: 4em; padding-right: 4em; }I recommend adding this code to the Appearance > Customize > Additional CSS section of your site’s Customizer.
I also suggest adjusting the
4emsizing to something a bit bigger or smaller depending on your needs.Here’s what my test site looks like with the default Storefront code:
Link to image: https://d.pr/i/shdFLZAnd here’s what my test site looks like after increasing the button width:
Link to image: https://d.pr/i/F5llo6Please let us know how that goes or if you need further help!
Forum: Themes and Templates
In reply to: [Storefront] Hyperlinks removes the bold text in headings. Why?Hi @boppar,
You’re welcome! Glad to hear it’s working now and thanks for updating us.
I’ll mark this post as resolved now. Please start a new thread if you need any further help with the Storefront theme.
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Issue with Product Type FilterIβm sorry we missed your last post. Have you been able to resolve this issue?
I had a look at my test site and do not have an issue with the product filters, as it displays the correct amounts for each type of product.
The System Status Report you shared indicates there are
64products on your site. I suspect the reason your site does not display the correct number of products is because of the server you are using.The report also shows you are using PHP Version 7.2.8, while we recommend using PHP version 7.3 or greater.
I recommended performing a full conflict test, as explained in this guide to see if that fixes the problem. If not, I recommend upgrading your server to PHP 7.3 or greater.
Please let us know how that goes or if you need further help!
Forum: Themes and Templates
In reply to: [Storefront] Search results pageHi @angieperaza,
Thanks for reaching out to us!
Hmm, by default, WooCommerce will not search for and display categories, so Storefront would display a “No products were found matching your selection” message.
I am not quite sure what you mean by “If I deactivate the Elementorβs template the result is as expected.” Do you mean that the search feature works the want you want it to work with Elementor deactivated?
Forum: Themes and Templates
In reply to: [Storefront] Hyperlinks removes the bold text in headings. Why?Hi @boppar,
Thanks for sharing the link.
I had a look at https://hangmattor.se/praktisk-information/ and it looks like the style for the links overrides the bold settings:
Link to image: https://d.pr/i/qOlfKqHere’s some CSS code you can add to your site, which will make the H4 level headings bold on the Praktisk information page.
/* Set font weight to bold (600) on the Praktisk information page */ .page-id-656 h4 a { font-weight: 600; }It should look something like this:
Link to image: https://d.pr/i/3VMeuhPlease let us know if that works for you!