WPKube

There are certain rules which our plugin has which decide whether to apply or not apply the excerpt generation. It’s to avoid issues such as showing an excerpt where the full content is supposed to be shown and issues like infinite loops.

Unfortunately, there’s no way to check exactly what’s going on and what’s expected so those rules are a bit broad and sometimes stop it from applying in places where it should apply.

For such cases there’s the_advanced_excerpt() function which goes around those rules and the plugin returns a generated excerpt.

Unfortunately in the case of “Category Ajax Filter” there’s no options to apply the_advanced_excerpt() function like there is with “Ajax Load More” plugin.

We could modify the rules to make it work with “Category Ajax Filter” but that modification can then break a certain percentage of websites where the plugin is used, and at 100,000 active installs it’s a big risk. Even at 1% of websites affected by the change that’s 1000 websites broken.

We can’t take that risk, sorry, the rules in place can’t be modified at the moment.

Yes, there was no google reCAPTCHA functionality back then so it doesn’t show up with that version of the file.

In request-management-link.php on lines 93 to 96 is code that checks if the email address is an existing subscription and if it’s not the check fails.

if ( ! $wp_subscribe_reloaded->stcr->utils->get_subscriber_key( $stcr_post_email ) ) {
    $valid_email = false;
    $valid_all = false;
}

Remove that.

Yeah, even the text above the form switches to the “To manage your comment subscription, please enter your email address here. We will send a link to manage your personal subscription to your email address.”

That’s the text for “request management link”. But it’s in Chinese so I didn’t catch that, I only now thought about translating it to see what it says.

The only way it can happen that both subscribe.php and request-management-link.php are loaded is if subscribe.php returns nothing, so it default to request-management-link.php

Try this. That is the subscribe.php from 200813

If it works out then we know the changes in subscribe.php are causing the problem.

We’re close to the solution, won’t take much longer.

There should be 3 more DEBUG parts shown after the button is clicked. They’re in the same block of code like the “Email address is not valid” text.

Try this

And tell me if it says Email address is not valid or The email address is not valid.

Hi @ep2012

Try the following:

• Go to WP Admin > StCR > Management Page
• Set “Virtual management page” to “No” and save changes
• Go to WP admin > Pages > Add New and create a page called “Comment subscriptions”, the permalink should be comment-subscriptions
• For the content of the page add [stcr_management_page]

Do you remember which version did you use before?

You can see the versions over at https://wordpress.org/plugins/subscribe-to-comments-reloaded/#developers

And you can download the different versions:

https://downloads.wordpress.org/plugin/subscribe-to-comments-reloaded.211019.zip
https://downloads.wordpress.org/plugin/subscribe-to-comments-reloaded.210315.zip
https://downloads.wordpress.org/plugin/subscribe-to-comments-reloaded.210126.zip

First one is from October. Second one March. Third one January.

I don’t think you had an older version that that.

To test a different version you could disable and delete the plugin, then install it using the ZIP package (from the links above).

But, keep in mind that deleting it will also delete your settings. It will not delete subscriptions if you have the “Safely uninstall” option set to “Yes” in WP admin > StCR > Options. But it will delete the settings and restore them back to default when you activate the plugin again.

Alternatively you could use an FTP client to just overwrite the plugin files with the older version files, in that case nothing gets deleted.

Hi @wandersoncs

Which version did you use before the update? There was nothing changed recently that could affect that.

But I see that it’s using “style 1” and based on the “before update” screenshot that’s “style 4”.

Do you have the style parameter set to 4 in the shortcode?

[authors_list style="4"]

It’s a weird issue. In such cases the fastest way is to get into the admin to debug but that is against the rules here on the support forum (would cause account termination) so we definitely can’t go with that.

So, I’m not 100% sure how to proceed.

Can you try the reCAPTCHA v2 instead of v3, let’s see if that one works out. In any case we’ll get some more information, so let’s try it out. So create a new instance at google.com/recaptcha and choose V2, then get the site key and secret key and apply them in the plugin settings. Also switch it to V2 in the settings as well.