Alberto Ruggiero
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Subscription] How to Remove Price Time (/year or days)?Hello there,
it looks like you are using the commercial version of the plugin. Here we can’t provide support for this version.
Please open a ticket on https://yithemes.comForum: Plugins
In reply to: [YITH WooCommerce Subscription] Range prices in varible productsHello there,
yes, the price is modified by the plugin in order to show the /days or /months suffix.
You could try to modify your shortcode in order to use a different priority.Hello @marcinem91,
unfortunately, it’s not possible because the button is handled by AJAX. So you need to customize the plugin’s code in order to achieve this.Forum: Plugins
In reply to: [YITH Request a Quote for WooCommerce] How To Hide Form LabelsHello @graniteph,
I see that you are using the commercial version of the plugin. Here we cannot provide support for this version. Please open a ticket on https://yithemes.comForum: Plugins
In reply to: [YITH Request a Quote for WooCommerce] Only logged users can request a quoteHello @modjo38,
I’m sorry but the plugin does not have this feature.Forum: Plugins
In reply to: [YITH Request a Quote for WooCommerce] Add-ons not added in admin emailHello @modjo38,
I’m sorry but there’s no integration between these versions of the plugins. Please contact us on https://yithemes.com for more infoForum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] Plugin blocking emailsHello there,
I’m sorry but we have no other reports of similar issues. Can you see if in the logs there’s some error message that could help us to understand?Forum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] wrong amount of pointsHello @majidseifi you should edit the points user meta for this customer:
_ywpar_user_total_pointsForum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] Redeem points and get rounded amountHello @mpally,
I’m sorry but it’s not possible. It’s necessary to customize the plugin code in order to tho this.Hello @lingenieur,
unfortunately this version of the plugin does not do this but, please, contact us at https://yithemes.com for more info.Forum: Plugins
In reply to: [YITH WooCommerce Subscription] Direct bank transfer as a Payment MethodHi @jagp2001,
I’m sorry but this version of the plugin supports PayPal only.Hello @muhammadnan,
please double-check with PayPal’s support if Reference Transactions are enabled on your account. Since it’s a deprecated method they are no more enabled, unless they were activated in the past.Forum: Plugins
In reply to: [YITH WooCommerce Ajax Search] The search is not working with accentHello @calyweb,
I’m sorry but the plugin, as the default WordPress one, does a search in the database field and searches for the exact word.Forum: Plugins
In reply to: [YITH WooCommerce Featured Video] Video not showing as well as imageHello @saurabhtodia,
it seems that your theme customizes the gallery template and for this reason, the plugin is unable to operate. You could see if your theme support knows a way to use the default WooCommerce template.Hello @shoaibkhaliq51,
I see that you are using the commercial version of the plugin. Here we cannot provide the support you need.
You should open a ticket on https://yithemes.com