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Viewing 15 replies - 61 through 75 (of 119 total)
  • Thread Starter whereverpanda

    (@whereverpanda)

    Thank you very much for your quick response and great work.

    When updating to 1.4.77 everything seems to be fine now!

    You’re a star for acting and responding so quickly!

    Thread Starter whereverpanda

    (@whereverpanda)

    Thank you very much – No pro version used, so I will submit it like that.

    Thanks for your quick assistance!

    Thread Starter whereverpanda

    (@whereverpanda)

    Thanks so much for the quick reply!

    If this plugin does not have a pro version, but it has add-ons, should I say ‘Yes’ or ‘No’ for pro/premium?

    I have no add-ons purchased for this plugin.

    Thanks!

    Thread Starter whereverpanda

    (@whereverpanda)

    Apology accepted of course, but don’t worry – caught it very early so hopefully no one else was affected.

    Thanks again for your very quick work!

    Thread Starter whereverpanda

    (@whereverpanda)

    Okay, Good to know!

    Thanks again!

    Thread Starter whereverpanda

    (@whereverpanda)

    Just want to check – Would this not have happened on php 7.4 then? Or would it have failed everywhere? The development site I happened to be busy with while the update came through was on 7.2.

    Thanks!

    Thread Starter whereverpanda

    (@whereverpanda)

    That does seem to have fixed it – Thank you very much for the very quick action and response!

    I’m having the same issue – How did you resolve this? My entire site menu disappeared.

    Thread Starter whereverpanda

    (@whereverpanda)

    Hi Mikko,

    I have reloaded the site on a test subdomain (with v 4.13 and all other plugins up to date).
    The site still worked as it did before with the posts showing that shouldn’t be showing in the search results.

    I’m having another issue now though. I tried to rebuild the index, but now, it never stops building the index. It does this once or twice when I rebuild the index on the production site (even before v4.13), but when I refresh, and rebuild again it usually completes. Please see below:

    Wiping out the index... Done.
    Counting posts... 43 posts found.
    Indexed 10 posts (total 10), processed 10 / 43.
    Indexed 5 posts (total 15), processed 15 / 43.
    Indexed 1 post (total 16), processed 16 / 43.
    Indexed 2 posts (total 18), processed 18 / 43.
    Indexed 4 posts (total 22), processed 22 / 43.
    Indexed 9 posts (total 31), processed 31 / 43.
    Indexed 4 posts (total 35), processed 35 / 43.
    Indexed 9 posts (total 44), processed 44 / 43.
    Indexed 4 posts (total 48), processed 48 / 43.
    Indexed 4 posts (total 52), processed 52 / 43.
    Indexed 9 posts (total 61), processed 61 / 43.
    Indexed 4 posts (total 65), processed 65 / 43.

    Could this have something to do with the problem? When I stop it at this point, and look at the index it says:

    4 documents in the index.
    739 terms in the index.
    1082 is the lowest post ID indexed.

    When I look in the database, from what I can gather, it only indexed one page that is a draft, one news item (shouldn’t be indexed) and one item from another CPT that should not be indexed.

    This is now getting seriously worrying…

    What can we do from here?

    • This reply was modified 5 years, 3 months ago by whereverpanda.
    Thread Starter whereverpanda

    (@whereverpanda)

    I don’t have a development site for this client, but can restore one with All in One WP Migration onto our test domain, but I believe this uses a different type of database, I don’t know if that will be an issue. It will also be on a subdomain, so none of the e-mails and things will work, and I will need to enable the Maintenance plugin so the site is technically offline, and delete their form submissions just as a security precaution, not that I don’t trust you. Will any of this affect what you would need to check?

    I can possibly do this next week. Will you need the current version or the one with 4.13?

    Thread Starter whereverpanda

    (@whereverpanda)

    I’ve never used the admin search before, so it’s possible that the admin search was already an issue in earlier versions of Relevanssi.

    I can’t imagine why Oxygen would have something to do with this. As mentioned, one of the post types it seems to randomly show, only has a Title, Featured Image and link field. This is then displayed in a grid on a page with a plugin called Query Wrangler. So Oxygen is not involved there (as far as I can see).

    The news items are displayed via a template built in Oxygen, but again, out of 80+ news articles, it randomly seemed to have shown only 3 (which I could pick up).

    And inside Relevanssi’s settings, the only mention of Oxygen is in Custom fields, having ‘some’ selected, with ‘ct_builder_shortcodes’ in the field. And Oxygen wasn’t used to build any of the content in these posts that mysteriously appear, only regular fields and some ACF’s.

    This does seem mysterious to me as well, but the fact that the roll back worked for the front end results, does indicate that something has changed in the newer version that might have caused this…

    Thread Starter whereverpanda

    (@whereverpanda)

    Hi Mikko,

    THANK YOU! This seems to have solved it. In the front end at least, which is the most important. This is after rolling back, re-indexing and clearing the site cache.

    When searching for some of the terms in the front end that proved problematic earlier today, I get none of the random news posts or others, only pages, which is how it should be.

    However when using the Relevanssi admin search, setting the ‘Post type’ to ‘Any’ and searching for some terms that brought up those random posts (or just leaving the search field blank and searching), it still shows those posts (as it did in version 4.13).

    But in the front end it works, which is the important part.

    The index results changed from what I posted previously to:

    35 documents in the index.
    4297 terms in the index.
    3 is the lowest post ID indexed.

    Does this then mean that this has something to do with the Relevanssi plugin? And how long can it be kept un-updated on this site?

    Thanks again!

    Thread Starter whereverpanda

    (@whereverpanda)

    Hi Mikko,

    Can I just upload this via the WordPress Plugins > ‘Add New’ > ‘Upload Plugin’ interface and it will replace the new one with the old one? Sorry, as I mentioned, I’m not very savvy with this stuff so I’ve never rolled back a plugin before.

    I did rebuild the index since the plugin was updated (and multiple times today).

    • This reply was modified 5 years, 3 months ago by whereverpanda.
    Thread Starter whereverpanda

    (@whereverpanda)

    Hi Mikko,

    There are PHP and HTML code blocks, but they are only on pages (which are indexed). The random news and other posts that are showing up just uses the standard WordPress interface.

    Could it possibly help deactivating the Relevanssi plugin, removing the tables with WP Optimize and reactivating the plugin and re-setting it up?

    I only noticed it this morning (Friday) and I think this only started when Relavanssi updated earlier this week. The plugins update manually and I check the search every Friday (so last Friday it was still working fine as far as I can tell)

    Thread Starter whereverpanda

    (@whereverpanda)

    Hi Mikko,

    In the debugger, it does appear indexed.
    In the Admin search, when the ‘Post Type’ is set to any, these posts do show up.
    This is before and after rebuilding the index.

    1. Can you possibly explain something like this? Because these all the news items (and it seems another type is doing it as well that only has a title, link field and Featured image) have been on the site for a long time and is suddenly doing this.

    2. Again, nothing changed on the site, aside from routine plugin updates.

    In my Custom fields, I still have ‘some’ selected, with ‘ct_builder_shortcodes’ in the text field there.

    Is there a way to see all posts that are indexed so I can manually remove the wrong ones from the results?

    On the ‘Index’ page it still says as its always said:

    35 documents in the index.
    4316 terms in the index.
    3 is the lowest post ID indexed.

    Which is about the right amount of pages.

    • This reply was modified 5 years, 3 months ago by whereverpanda.
Viewing 15 replies - 61 through 75 (of 119 total)