Venkat Raj
Forum Replies Created
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@alanaubert Make sure you have webp conversion tools available on your server.
https://prnt.sc/pM5j1TfNv8C9
Compress (and also create WebP format)
https://prnt.sc/Uh8efGrimIPd
Already compressed, but webp format is not created yet
https://prnt.sc/1vLIPtOFzA5I@ms100 I understand that we already asked this, but make sure
wp-content/cachefolder is writable.
If your site traffic is low and you set cache life span to 24 hours and cache preload schedule is same as cache life span, visiting your dashboard can trigger the preload process.
ChangeMinify > Advanced options > Lifetime old cache >to 1 days.
What OS/Server are you using?@makol which plugin shows this message?
There is no file namedclass-wpo-cache-preloader.phpin WP-Optimize plugin. Which you can downloaded plugin zip, extract and check it.
It seems the site has been hacked and file has been uploaded
Please fix the JS errors https://prnt.sc/Zy1wL1yHjaz8Inspect the headers and see the difference between status ‘cached’ or ‘saving to cache’ or ‘not cached’
https://prnt.sc/9m-lQmcoC5Kn
Also try to disable Redis cache and see if that fixes the problem.
If you could send uswp-content/cache/wpo-cache/www.elkmountaintents.com/canvas-tents-for-sale/index.htmlfiles when it is displaying correctly and not displaying products, we can check what is going wrong.@netzzjd Please make sure none of your plugins uses
developmentmode. For example, Mobile menu plugin has such an option
https://wordpress.org/plugins/mobile-menu/
Which uses timestamp as version for the static assets that will invalidate existing minify cache.
If this fails, could you please submit a support request here to discuss site specific details. Even though it is pre sales form, it will reach our support channel.
https://getwpo.com/ask-pre-sales-question/@alanaubert You should
compressyour image in order to create awebpversion of it. If you already compressed your images and has been using it in your content, then you can only convert those images to webp format from media library itself.This option is available in the latest version 3.2.13
@netzzjd Do you happen to use Divi theme?
@webpart 1st week of April
@tomistback I can confirm that this is a core bug. It has been reported and work in progress. https://core.trac.wordpress.org/ticket/28081
@vinegar Thanks for reporting this. We will investigate this further.
@mattiasvalk
In this https://snipboard.io/p3bkA9.jpg
The request header containsimage/*which includesimage/webp
In this https://snipboard.io/UEYnf8.jpg
The accept header clearly mentionsimage/webp
I’ll look into the response headers being set asimage/jpeg.Hi @mattiasvalk
Could you please post request headers like this?@mattiasvalk WP-Optimize uses two methods to serve WebP images.
- Redirection
- Altering image
srcattribute when redirection is not supported
When page caching is enabled and using Alter HTML method, it only serves the cached webp html response when the request have
HTTP_ACCEPTheader withimage/webpvalue. Considering that old browsers won’t send the header and hence normal cached page with regular images will be served.
When redirection method is used appropriate images will be served based on the same header.
Could you please explain how you came to this conclusion and which browser are you using?@disco041 Did you deferred jquery loading or try to load it asynchronously by chance?
If not try disabling merging of JS files@raijinspirit @codente @richardshea The fix has been released (v.3.2.13) Please try it and let us know
