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Forum: Plugins
In reply to: [WooCommerce] New order email not sending but manually it works!?Hi @stefsternyc,
I tested an order with WP mail logging plugin and from the log, it shows that the customer received the order info but I didn’t receive the New Order email… may I know what could be the cause? It seems that woocommerce is has no issues sending emails but just that the new order emails are not sending out…
Screenshot – https://prnt.sc/kv8k1q
Forum: Plugins
In reply to: [WooCommerce] New order email not sending but manually it works!?Hi,
As this website is done by previous developer, we do not know if there’s any customization in the theme, may I know how to find out?
I just installed the wp mail logging plugin and will report back once I see any status there. Thank you.
KC
Forum: Plugins
In reply to: [WooCommerce] New order email not sending but manually it works!?Sorry, the page you want to see is here – https://prnt.sc/kulfcy
Is there something wrong there?
Forum: Plugins
In reply to: [WooCommerce] New order email not sending but manually it works!?Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!Hi Rynald0s,
Thank you for your comments! I have commented out the code and now it works!
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!Hi Stuart,
I have tried on another web hosting of mine and the result is the same.. beside the above php fatal error, I discovered there are several database errors below too:
WordPress database error Table 'artgrain_enggdb.ag_mod_withdraw' doesn't exist for query SELECT COUNT(*) as count FROM ag_mod_withdraw WHERE withdraw_status ="withdrawn-pending" made by wp_dashboard, do_meta_boxes, call_user_func, custom_school_dashwidget_content, withdraw_function WordPress database error Table 'artgrain_enggdb.ag_sched_makeup' doesn't exist for query SELECT COUNT(*) as count FROM ag_sched_makeup WHERE makeup_status ="makeup-pending" made by wp_dashboard, do_meta_boxes, call_user_func, custom_school_dashwidget_content, makeup_function WordPress database error Table 'artgrain_enggdb.ag_sched_transfer' doesn't exist for query SELECT COUNT(*) as count FROM ag_sched_transfer WHERE transfer_status ="transfer-pending" made by wp_dashboard, do_meta_boxes, call_user_func, custom_school_dashwidget_content, transfer_function WordPress database error Table 'artgrain_enggdb.ag_students' doesn't exist for query SELECT COUNT(*) as count FROM ag_students WHERE status ="1" made by wp_dashboard, do_meta_boxes, call_user_func, custom_students_content, count_studentDo these errors tell us something?
Alternatively, is there anyway I can update the database directly in the Phpmyadmin?Thank you so much for your continuing help, Stuart!
Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!Hi Stuart,
I have logged the error and it is the same error as before:
PHP Fatal error: Call to a member function remove_cap() on null in /home/artgrain/public_html/wp-content/plugins/woocommerce/includes/wc-update-functions.php on line 1367I have also disabled the theme and all plugins (except woocommerce) to click the update database and still it gives me the HTTP 500 error.. So I suspect that this is not caused by the theme or other plugins…
Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!Hi Stuart,
I have tried logging in as the main admin but still it shows me the same error…
This is really strange..
Is there anything I can do?
Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!We have tried deactivating all plugins (except woocommerce) and use the default twenty-seventeen theme and the error still persist… is anyone able to help?
Forum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!Hi,
I have copied the system status as follows, will this help?
### WordPress Environment ### Home URL: http://artgrain.com.sg Site URL: http://artgrain.com.sg WC Version: 3.4.4 Log Directory Writable: ✔ WP Version: 4.9.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 5.6.37 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 512 MB PHP Time Limit: 600 PHP Max Input Vars: 10000 cURL Version: 7.60.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.39 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.1.0 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 31.61MB Database Data Size: 21.62MB Database Index Size: 9.99MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB wp_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.27MB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB ag_enrolled_mod_prog: Data: 0.00MB + Index: 0.00MB ag_enrolled_prog: Data: 0.00MB + Index: 0.00MB ag_enrolled_sched: Data: 0.00MB + Index: 0.00MB ag_enrolled_schedule: Data: 0.00MB + Index: 0.00MB ag_lesson: Data: 0.02MB + Index: 0.00MB ag_module: Data: 0.02MB + Index: 0.00MB ag_payment_methods: Data: 0.00MB + Index: 0.00MB ag_program: Data: 0.02MB + Index: 0.00MB ag_program_type: Data: 0.02MB + Index: 0.00MB ag_schedule: Data: 0.00MB + Index: 0.00MB ag_school_year: Data: 0.00MB + Index: 0.00MB payments: Data: 0.02MB + Index: 0.00MB wp_aiowps_events: Data: 0.00MB + Index: 0.00MB wp_aiowps_failed_logins: Data: 0.11MB + Index: 0.04MB wp_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB wp_aiowps_login_activity: Data: 0.04MB + Index: 0.01MB wp_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB wp_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.02MB + Index: 0.03MB wp_comments: Data: 0.14MB + Index: 0.09MB wp_links: Data: 0.02MB + Index: 0.02MB wp_ogn_enets_ipg: Data: 0.01MB + Index: 0.00MB wp_options: Data: 1.44MB + Index: 0.08MB wp_postmeta: Data: 4.52MB + Index: 5.03MB wp_posts: Data: 6.52MB + Index: 0.70MB wp_redirection_404: Data: 0.01MB + Index: 0.02MB wp_redirection_groups: Data: 0.00MB + Index: 0.00MB wp_redirection_items: Data: 0.00MB + Index: 0.01MB wp_redirection_logs: Data: 0.00MB + Index: 0.01MB wp_revslider_css: Data: 0.13MB + Index: 0.00MB wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB wp_revslider_sliders: Data: 0.05MB + Index: 0.00MB wp_revslider_slides: Data: 0.39MB + Index: 0.00MB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB wp_rg_form: Data: 0.02MB + Index: 0.00MB wp_rg_form_meta: Data: 1.52MB + Index: 0.00MB wp_rg_form_view: Data: 2.52MB + Index: 1.52MB wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB wp_rg_lead: Data: 0.22MB + Index: 0.03MB wp_rg_lead_detail: Data: 0.52MB + Index: 0.47MB wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB wp_rg_lead_meta: Data: 0.05MB + Index: 0.05MB wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB wp_rg_userregistration: Data: 0.02MB + Index: 0.02MB wp_signups: Data: 0.02MB + Index: 0.06MB wp_termmeta: Data: 0.02MB + Index: 0.03MB wp_terms: Data: 0.02MB + Index: 0.03MB wp_term_relationships: Data: 0.06MB + Index: 0.05MB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp_usermeta: Data: 1.52MB + Index: 0.80MB wp_users: Data: 0.08MB + Index: 0.05MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB wp_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB wp_wfBlocks: Data: 0.00MB + Index: 0.00MB wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB wp_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB wp_wfConfig: Data: 0.24MB + Index: 0.01MB wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB wp_wfFileMods: Data: 0.00MB + Index: 0.00MB wp_wfHits: Data: 0.00MB + Index: 0.00MB wp_wfHoover: Data: 0.00MB + Index: 0.00MB wp_wfIssues: Data: 0.02MB + Index: 0.01MB wp_wfKnownFileList: Data: 0.51MB + Index: 0.07MB wp_wfLeechers: Data: 0.00MB + Index: 0.00MB wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.01MB wp_wfLockedOut: Data: 0.00MB + Index: 0.00MB wp_wfLocs: Data: 0.00MB + Index: 0.00MB wp_wfLogins: Data: 0.01MB + Index: 0.00MB wp_wfNet404s: Data: 0.17MB + Index: 0.12MB wp_wfNotifications: Data: 0.00MB + Index: 0.00MB wp_wfPendingIssues: Data: 0.00MB + Index: 0.01MB wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB wp_wfScanners: Data: 0.00MB + Index: 0.01MB wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB wp_wfStatus: Data: 0.00MB + Index: 0.00MB wp_wfThrottleLog: Data: 0.00MB + Index: 0.00MB wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### acf: 2 artgrain_branches: 3 artgrain_events: 5 artgrain_gallery: 650 artgrain_programs: 15 artgrain_whatson: 25 attachment: 1219 dt_gallery: 2 dt_testimonials: 5 mc4wp-form: 4 nav_menu_item: 39 page: 31 post: 10 product: 49 product_variation: 38 revision: 1377 shop_order: 288 vc_grid_item: 3 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (21) ### ManageWP - Worker: by ManageWP – 4.6.1 Gravity Forms: by rocketgenius – 1.9.14 Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.16.24 Admin Menu Editor: by Janis Elsts – 1.8 Advanced Custom Fields: by Elliot Condon – 4.4.11 All In One SEO Pack: by Michael Torbert – 2.4.5.1 All In One WP Security: by Tips and Tricks HQ Peter Ruhul Ivy – 4.2.8 Check Email: by Chris Taylor – 0.5.5 The7 Post Types: by Dream-Theme – 1.0.1 Go Pricing - WordPress Responsive Pricing Tables: by Granth – 3.3.1 Gravity Forms User Registration Add-On: by rocketgenius – 2.4.3 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1 Login With Ajax: by Marcus Sykes – 3.1.7 eNets IPG: by Oganro – 1.0 Redirection: by John Godley – 3.2 Slider Revolution: by ThemePunch – 5.2.5.2 School Management: by Kester Hendrick L. Montoya – 1.0 TinyMCE Advanced: by Andrew Ozz – 4.4.1 White Label CMS: by www.videousermanuals.com – 1.6.1 Woo Checkout Field Editor Pro: by ThemeHiGH – 1.2.8 WooCommerce: by Automattic – 3.4.4 ### Settings ### API Enabled: ✔ Force SSL: – Currency: SGD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #7 - /shop/ Cart: #8 - /cart/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: #3245 - /termsandconditions/ ### Theme ### Name: The7 Version: 3.7.1 Author URL: http://dream-theme.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: dt-the7/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.4.0 dt-the7/woocommerce/checkout/form-shipping.php dt-the7/woocommerce/checkout/thankyou.php version 3.0.0 is out of date. The core version is 3.2.0 dt-the7/woocommerce/content-product.php version 2.5.0 is out of date. The core version is 3.4.0 dt-the7/woocommerce/content-product_cat.php version 2.5.2 is out of date. The core version is 2.6.1 dt-the7/woocommerce/emails/admin-new-order.php dt-the7/woocommerce/emails/customer-processing-order.php dt-the7/woocommerce/global/breadcrumb.php dt-the7/woocommerce/loop/add-to-cart.php version 3.0.0 is out of date. The core version is 3.3.0 dt-the7/woocommerce/loop/loop-end.php dt-the7/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0 dt-the7/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.3.0 dt-the7/woocommerce/single-product/tabs/additional-information.php dt-the7/woocommerce/single-product/tabs/description.php dt-the7/woocommerce/single-product/tabs/tabs.php Outdated Templates: ❌ Learn how to updateForum: Plugins
In reply to: [WooCommerce] Your database is being updated in the background STUCK!I have enabled debug and noticed that there is a fatal error that says:
[04-Aug-2018 08:14:19 UTC] PHP Fatal error: Call to a member function remove_cap() on null in /home/artgrain/public_html/wp-content/plugins/woocommerce/includes/wc-update-functions.php on line 1367I suspect this is the cause, may I know anyone knows how to solve this error?
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Can I sell other products in this format?Hi Hannah,
Sorry if I did not make myself clear. What I want is to sell other products under a specific product page in terms of checkboxes for customers to select (like in the screenshot I provided above). The addon plugin is for customizing a certain product, but really what I want.
I have looked through the bundle products link but couldn’t find a suitable approach too. Do you think in this case I have to engage a programmer to customize my site?
Forum: Plugins
In reply to: [Smart Slider 3] Smart Slider Error after updating to version 3.3.3I have an update, I just realised when I go to Dashboard >> Smart Slider, I see the following error:
Fatal error: Declaration of N2SSSlideComponentMain::render() must be compatible with that of N2SSSlideComponent::render() in /home/flexmech/public_html/site/wp-content/plugins/smart-slider-3/library/smartslider/libraries/renderable/layers/component/main.php on line 3
Do I need to reinstall the plugin again? And will I lose the plugin data?
I appreciate your help, thank you!
Forum: Plugins
In reply to: [Import Eventbrite Events] Import as posts?Thank you for your reply!