MultiVendorX
Forum Replies Created
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Hi @siberain, so sorry for the delayed notification. Somehow we missed the email notifictaions.
Regarding your query, you need to use our shortcode [display_stock_alert_form] to display the form via elementor.
Hi @flooobee , Sorry for the delayed reply, somehow we missed all the notification emails.
Regarding your query, I am afraid you can not remove the subscribers from the list manually. Once the product is back in stock and the subscriber unregisters for the product the list will get modified.
Hi @jaccobronkhorst , Sorry for the delayed reply, somehow we missed all the notification emails.
Regarding your query, I am afraid you can not remove the subscribers from the list manually. Once the product is back in stock and the subscriber unregisters for the product the list will get modified.
Hi @kote38,
Sorry for the delayed reply, somehow we missed all the notification emails.
Regarding your query, can you please share a video of the issue or the page link so we can check and assists you with this.
Hi @myghmarket , as shared earlier we don’t have this issue on our end.
So to debug this issue for your site, we need you help. We are still waiting for your reply.
Hi, we still haven’t heard back from you on this.
@myghmarket , sorry to hear that.
As you can see we don’t have any such issue on our end : https://multivendordemo.com/mvx/
So, can you please contact us over our forum or mail , so we can assist you ASAP.
Hi @myghmarket , I am still waiting for your update.
Hi @myghmarket , sorry to hear that.
May I know which version are you using right now. Because we just released an update in the last 5 hours, where all these issues are fixed.
Please check and let us know.
Hi @pctec , we are happy to hear that we are able to assit you with creating your marketplace.
We already have module called Vendor Staff, that lets the vendor add staff to their shop page. To know more please check this doc : https://multivendorx.com/docs/knowledgebase/staff-manager/
Regarding adding a check to see whether a shop page is available or not, I have created an enhancement request in our GitHub. Our dev will check this, if this is possible we will definitely add this in our next update. You can also track the progress of this issue from here https://github.com/multivendorx/MultiVendorX/issues/320
Hi @pctec, thanks for getting in touch with us.
Our replies are inline :
- why your plugin does not allow to validate the email address when a seller registers?
>> I am afraid currently we don’t have support for email address validation, but you may use plugin like Customer verification for WooCommerce (https://wordpress.org/plugins/customer-email-verification-for-woocommerce), because any vendor of a site is also a user of WooCommerce.
Please note we haven’t tested this plugin on our end.
- I also do not see in the registration form that when I write the name of the store that the seller wants to open, it tells me if the name is available or not.
>> Once a vendor is added we create a default store name as per their username. But whenever a vendor is logged into the site for the first time, we provide a setup wizard for vendor, where they can changes the store name and configure the shop as per their need.
Hi @cybertron1, as you are facing this issue, then we would love to debug the problem in your test site.
Can you please create a ticket in our support forum, so we can proceed with the test there : https://multivendorx.com/support-forum/
Hi @cybertron1, thanks for getting in touch with us and selecting MVX as your marketplace partner.
Our replies are inline :
- When importing from WCFM the store name and store slug aint correct, please import this as well, saves a lot of time !
>> We found the issue here, when we migrate vendor from another multivendor to MVX, we create the vendor user first and then generate the shop. Now by default the shop name is set as their username.
However our team is working on this urgently, so we can migrate the shop name set by another Multivendor solution.
Hopefully, we can share the fix by today. If the fix works fine on your end, we will share an update by tomorrow.
- Something went wrong when importing the orders to the vendors, not sure what, but the cron-job that is supposed to import, doesn´t exist.
>> We have a cron called “migrate_multivendor_order_table”, that you can access using plugin like wp-crontol : https://prnt.sc/t9a-y64xMRsJ
Now may I know what issue are you facing there, so we can assist you accordingly.
Hi @wlsfh, Before migrating to MultiVendorX, we notified each user from our plugin’s admin panel that WCMp will soon be MultivendorX.
We migrated the whole system to the new brand after sharing 2 – 3 rebranding emails over the span of 3-4 months. This was done to provide uninterrupted service along with all new future updates, as the WCMp site was discontinued.
Let me explain when a site migrates to a new one, these are the data that gets migrated too like any other WordPress site:
- User Account
- Their order details
- All the subscription
Without the user’s consent, PayPal/Stripe doesn’t have any right to charge an account for a Renewal order. We also notified you before the renewal that you will be charged for the renewal of the order and you can manage the subscription from the My Account page:
- 1 Day before renewal mail :https://tinyurl.com/2kjr6v3o
- 7 Days before renewal mail : https://tinyurl.com/2e2f3qy5
To be very honest, this review is quite hurtful because we clearly mention all these in our Terms and condition and Refund policy, that you have agreed at the time of purchase. Here is the policy details that you have agreed at the time of purchase, this is the link of Web Archive :
- Licensing Policy : https://web.archive.org/web/20220118015631/https://wc-marketplace.com/licensing-terms/
- Refund Policy: https://web.archive.org/web/20220118015631/https://wc-marketplace.com/refund-policy/
So, when we rebranded WCMp to MultiVendorX, we migrated data too. All the WordPress community members are fully aware that, if a subscription is already canceled on a site, at the time of migration the subscription will be in the canceled state.
Not only that, all the activity related to that subscription will be added in the note. As shared in the screenshot of the Subscription and Renewal account, it is quite clear that you canceled the subscription after the renewal order was created:
- Subscription Order creation : https://tinyurl.com/2k8zkqu8
- Subscription Cancel time : https://tinyurl.com/2fny8rox
We have explained the same over the mail to you. But as you became non-responsive there, so we are explaining this here.
Hi @trkoehler, sorry to hear that you have faced this issue.
Can you please share a video of the issue so we can check and assist you accordingly.