MultiVendorX
Forum Replies Created
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Hi @runcit, as per WordPress support policy, paid product support can’t be provided here.
Can you please get in touch with us over our forum so we can help you out: https://wc-marketplace.com/support-forumWe are looking for your co-operation regarding this.
Yes @xavierae, we are able to recreate this.
Once I will have an update from the team, will let you know.Hi @oeadevelopers, as we can see you have disabled the pop -up : https://scrgrb.in/16ma
Can you please enable the popup, so we can check.
@xavierae, we checked again. It seems like the issue is still here.
The team will check this in our next update, I have reopned this : https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/877- This reply was modified 4 years, 10 months ago by MultiVendorX.
Hi @xavierae, we are happy to help.
I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.
@xavierae, we have released our update.
@xavierae, there was a small miscommunication.
Basically the order status you will select here : https://scrgrb.in/165s , the vendor can’t request for withdrawal of order belong to that status.
Great to know that @victormattosvm 🙂
@adminadb, currently the registered admin’s email of that site will receive the e-mail.
I am afraid, we don’t have such option to set additional email receivers for now.@victormattosvm, sorry for the inconvenience. We will fix this in our next update.
For now we have added a fix in our GitHub. So, after downloading the plugin from here – https://github.com/cool-raju/dc-woocommerce-multi-vendor/archive/refs/heads/fix/901.zip, follow these steps :
– Delete the installed WC Marketplace via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the archive/refs/heads/fix/901tag. Now, zip this folder again.
– Install this plugin on your site.
Please do keep us posted.@orrvault, It seems like there is some error in your site caused due to plugin/theme conflict, which is causing this display issue.
just to be sure, disable all the plugins except WooCommerce and WC Marketplace for testing purposes and check again. If the issue still exists, please switch to some default theme like Twenty Sixteen and check again.
Let us know the result so we can help you out further.
Hi @orrvault, our replies are inline :
Firstly: From the vendor’s dashboard, once a button is clicked, to go back to the same dashboard is not possible unless the back button is pressed.
>> Please follow this video : https://www.loom.com/share/eae9ded3208346bdb5569d73d119013dSecondly: On the mobile version, I cannot view some pages directly unless I switch the browser to desktop version. I just hope you understand my points here.
>> we didn’t face any such issue on our end. Can you please share a video so we can help you out.
Hi @throu, sorry to hear that.
Server administrators allocate specific memory size to different applications including PHP. When your WordPress code requires more memory than the default allocated memory, you get to see this error.
By default, WordPress automatically tries to increase PHP memory limit if it is less than 64MB. However, 64MB is often not high enough. Kindly follow this document to fix this issue https://herothemes.com/support/knowledge-base/wordpress-fatal-error-allowed-memory-size/
Hi @ponlovet, thanks for getting in touch with us.
Let us help you out regarding our flow :
– When an order is created on the woocommerce end, we create the corresponding sub-order.
– Now, we check the initial order status of the order from woocommerce’s main order and set the same order status for suborders too
– After that, each vendor/admin needs to change the order status for each sub-order
– Therefore, apart from initial order status, if you change the status of an order, this will not affect the sub order’s statusNow, to sync parent order status with sub order status, please do follow our codes : https://wc-marketplace.com/knowledgebase/wcmp-hooks-filters/#nav-20
Hi @adminadb, thanks for getting in touch with us.
May I know which email address are you referring to so we can help you out. Some scrrenshot will be very much helpful.