visualrev
Forum Replies Created
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Hi,
No, all settings in the Capabilities allow for uploading.
This problem just happen one day out of no where.
thanks
DeanHi Jamie,
I’ve tried both – reseting the vendor roles as well as disabling plugins (even ones that i use) in order to see if that worked. Unfortunately, nothing is working and I am still missing the “general” section of the “product data” therefore users are still unable to upload their files/products and set the price as well.
I’m not sure if this is a bug or if there is another way to go about fixing this. Please let me know if you have any other options/ideas/methods as this is very much effecting my business and profits.
Best,
DeanHi Jamie,
Not sure if it is a wordpress problem or not, but I am still able to upload files as the site admin but none of my vendors are able to upload any downloadable files from the vendor dashboard access.
In terms of any errors, I do not get an error code at all. The ‘product data’ section is just missing from the new product page.
I can send you screen shots if that would help? Not sure if I can send it here though.
Thanks again,
DeanJust a quick update on the situation. I took the risk and changed the theme but still had no luck with the plugin. It still did not allow for vendors to upload products
Hi Anna,
I am currently using version 2.0.7 of the plugin. I have checked up on everything in the debugging guide and still cannot seem to find a solution. I did not however switch the theme to storefront at the risk of loosing the theme settings I already have and compromising my business and 500+ vendors. The plugin has worked perfectly with my theme for the past 6 months and all of a sudden it just bugged out for some reason. everything else still works apart from this issue.
Thanks again for all the help! I really appreciate it:)
Dean