urstner6214
Forum Replies Created
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Thanks Polywogg I did that quick this morning thinking it was a direct email from imagely all those links are closed off thanks for the heads up
Hello Gaby
Thankyou for your reply, first of all the is a soft adult site. I wanted to send you a screenshot so you can see the problem as one of our websites works but not the other. We have had to install J query for the classic editor and Redux so I can work my admin pages correctly. If I give you access to our admin here
WP Admin Area: https://elegant-sophisticated.com/wp-admin
Username: admin Password: Cervin9214And access to the Members area https://elegant-sophisticated.com/
username imagely password imagely6214
if you login go to categories then the first story the Charity collector the first picture that comes up, (don’t worry these are nice pics) underneath that picture should be some story text,it’s not showing so click on the thumbs icon and then you will see the story text.
Best Regards
FosterI rolled back to previous version 3.3.6 and still have text missing on my photos, frankly a nightmare with clients moaning that after all these years I am letting them down and still no solution from Imagely. I installed Jquery migrate helper and redux that sorted me for the classic editor but the text problem is annoying me and I cannot see a solution from Imagely!
This hasn’t fixed my problem, I followed your instructions and rolled back but still my text is missing.
I have the same problem since wordpress update has cost me money with outside help and still not working as before. Too many updates that are unnecessary and not enough attention to detail. So in Posts I go to my next update on my website then Edit then I go to set featured image and I get a whole different format, can’t see media library or file update. On the publish section setting a schedule the edit button doesn’t work!
This is bizarre I posted the above message yesterday and to my surprise it was not there whats going on, Photcrati isn’t doing a damned thing to help or reply and my messages here are being deleted???????????????????????
Cais
Another week has passed by regardless of the holiday my websites are a mess because of your software I want to hear from you rapidly for a solution and no more excuses for missed emails I’m sick of hearing rubbish like that!
Foster
Cais
If only you were working with us it would help re your last reply!!!! Another week has passed by regardless of the holiday my websites are a mess because of your software I want to hear from you rapidly for a solution and no more excuses for missed emails I’m sick of hearing rubbish like that!
Foster
Cais
The idea that you cannot contact my server support is erroneous as they reply quickly and quicker than any other server I have used in 20 years plus they have replied telling you that plugin conflicts are not the problem or switching themes so here we are going over info you have already been told does not affect the errors, how about looking into the problem we are telling you does not work instead of trying to blame everyone else and waste all our time weeks have past by and you have done absolutely nothing to help resolve this issue……………….Nows the time to get on with it and focus seriously!
We have contacted imagely with no response they have suggested various solutions which were irrelevent and have not replied since, it has messed up 2 websites galleries completely two years of updates several days work required to correct them and we come up against people who don’t listen don’t care with their update problems and try and lay blame everywhere else pathetic! So hacked off!
Foster
We have a sort problem after adding text captions to our pictures since november 25th update when all our galleries on two websites ended up totally messed up, days of work needed not to mention our customers inconvenienced. Have we had a solution from Photcrati? No, in three days not a peep out of them talk about rubbish customer service, they have a responsibility to get these bugs fixed and quickly not duck out and hide away like a child! Totally pissed off with them this is not a serious way to do business!
Forum: Plugins
In reply to: [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Sort OrderThanks for your answer no clients cannot change the sort order it’s happening once I load the gallery into next gen and it’s random and just started last week.
regards
fosterHaving used your product we like everyone else need it updating, if it doesn’t work any more it causes us un necessary work finding otherways to help our clients!
It’s not working for us either, please update as soon as possible.