@intelahelp Hi, I’ve popped you an email! Reference 10929140
Hi Intela,
I have set the skills up and the assistant, the API key and link work, the chat box is also displaying on our website, however it doesn’t welcome you (unlike the preview) and it also doesn’t respond to any of the trigger phrases (e.g. Where are you based?)
Hope this helps,
I’m having this problem also, have looked and I don’t believe anything is blocking it?
FYI I have just tried to implement this on our site, so it’s not like it has just stopped?
