timothygoss
Forum Replies Created
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Ah. That fixed it. Thanks Matt. Only 9 Registered Users were actually subscribed.
I owe you another contribution. 🙂
Tim
Okay. I’ve deleted all the users out of the Public Subscriber list. We have zero there. All 35 registered users are in place. But when we sent out our most recent post, some registered users said they didn’t get the post. All emails are going to the same domain, the same one that is sending the email.
What might effect one subscribed user receiving and another not if the sending email domain and the receiving domain for all messages are the same (@bethel.k12.or.us)?
Thanks Matt.
Matt,
Changing the Send From to the Blog Name instead of the Admin solved the problem on both sites. Thanks.
Tim
Thanks for your quick reply Matt. We love Subscribe2 and use it in many of our WordPress blogs. That’s why we’ve contributed several times in the past and encourage others to contribute.
The General > Settings > Email address is set to the new admin.
The plugin was set to send from the new admin, but I just changed that to send from the blog name.
I’ll give it another try with just me on the users list to see if that fixes it.
Would deactivating the plugin for that site and reactivating it help?
Thanks and I’ll let you know if that works.
Tim
No, I don’t have ReadyGraph installed.
Tim
One more question:
This is a multiuser site. I plan on backing up Subscribe2 mailing lists by exporting out of Subscribe2. Then I will delete Subscribe2 and reinstall. If I miss a site that is using Subscribe2 and don’t back up their mailing list, will their list be deleted as well? I am assuming so.
Thanks,
Tim
Thanks Matt. I’ll give that a try and get back to you.
Tim
When I want to update public subscribers in a specific site (these are high school parents mostly), I delete out all the existing subscribers and then cut and paste a tab delimited file into Subscribe2 and click Subscribe. In the past this has work perfectly. However, what I am seeing now is it doesn’t really delete out all the old email addresses even though it doesn’t show the deleted ones in the new list any more. So the old users and the new ones are getting posts emailed to them.
The other side of this is a user is getting posts emailed and can’t unsubscribe. They don’t appear in the alphabetical list of users in Subscribe2, but emails keep going out, and when the user tries to unsubscribe, it tells them they aren’t a subscriber.
Can this be a corrupt database? Something else? Any fix you can think of?
One more question. I get a warning at the top saying that the email address does not match the server domain and it might cause errors. Can you explain what that means? Our server is something like wordpress.bethel.k12.or.us and our email is bethel.k12.or.us.
Thanks,
Tim
Thanks Matt. We installed it via ftp and it resolved the problem of not being able to save the settings. And, as an added bonus, the settings that were originally there showed back up, so I only needed to adjust a few.
Thanks again for your help. Subscribe2 has been a big plus to our organization.
Tim
Hi Matt:
I was able to deactivate Subscribe2 for all 22 users in my multisite install. I have Subscribe2 deactivated at the network level as well. Now when I upload and install the new Development version and get this error:Unpacking the package…
Installing the plugin…
Destination folder already exists. /opt/wordpress-sites/www/wp-content/plugins/subscribe2/
Plugin install failed.
Tim
Matt:
So do I inactivate copies for all Subscribe2 users’ on my multi-user network, delete the old version of Subscribe at the network level and then install the new version? Finally, active the user versions?Tim
I’m having the same problem but don’t see a Reset Button. Am I looking on Network Settings on the Dashboard?
Tim
Forum: Networking WordPress
In reply to: Links Tools Missing on DashboardThanks Mika.
Forum: Networking WordPress
In reply to: Can't access DashboardThanks Mika. I had no idea that would happen. I’ll use the resource you linked.
Tim