Tickera
Forum Replies Created
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Hi there,
We are glad to hear that.
You can ignore the email we’ve sent to you 🙂
Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] Display errorHi there,
I’m sorry to hear that. We are not able to find your support ticket.
Can you please send us email at info@tickera.com?
Thank you.
Hello, I am really sorry to hear that you had such an experience with our support. It is true that we give priority to our premium clients but we also give our best to help users of the free version of Tickera and we want to make this right. I tried to find your support ticket but without any luck. Having said that, could you please give us the support ticket ID or any other kind of reference so I can check what went wrong?
Hi Chernikova,
It’s related to the freemius errors not with the restrict plugin itself. It could be a broken data stored in the database that somehow causing the error to appear during the plugin reactivation/deactivation. Please try to install freemius fixer and clean up data. Here you will find the plugin and the instruction – https://github.com/Freemius/freemius-fixer
Let us know if it helps.
Thanks for the report.
We have released new version with the fix.
Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] Conflict | Tickera and Yoast SEOHi Sudipto Mahmud.
We would like to let you know that we are already working on this. We’ll get back to you as soon as possible.
Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] Gravity FormsHi Barry,
Tickera uses its own Custom Forms add-on.
Here you will find more about the add-on – https://tickera.com/addons/custom-forms/Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] FREEMINUS ERRORHi temp2020,
If you are using any of Tickera add-ons, make sure that the add-ons are updated.
Also, check this solution – https://tickera.com/tickera-documentation/troubleshooting/im-getting-warnings-notices-website-whats-wrong/
Hope it helps.Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] Woocommerce email download linkHi tockmin,
Please check this solution – https://tickera.com/tickera-documentation/troubleshooting/ticket-is-downloaded-as-pdf-but-is-blank-when-opened/
Let us know if it helps.
Forum: Reviews
In reply to: [Tickera – Sell Tickets & Manage Events] broke down our siteHi there.
Can you please let us now the support ticket number or your email so we could check what caused this delay?
Thank you.Forum: Reviews
In reply to: [Tickera – Sell Tickets & Manage Events] support takes forever to respondHi there.
We are sorry to hear that.
Can you please let me know if our support has refunded you for the plugin?Hi there,
We totally understand. WMPL compatibility is on our feature list, however, unfortunately we can’t tell for sure when it will be done :/
Hi there,
Can you please contact us at support@tickera.com since we will need additional information from you?
Hi there,
Please try to add following CSS into WP > Appearance > Customize > Additional CSS:
.tc-event-date-wrap {
display: none;
}Let me know if it helps.
Forum: Plugins
In reply to: [Tickera – Sell Tickets & Manage Events] stripe 3D webhook endpointHi there,
Tickera will automatically create an endpoint onto your Stripe account whenever the “Enable Webhook” is activated. It can be found under Stripe Dashboard > Developer > Webhooks
There’s no need to configure anything else in Tickera Settings neither in Stripe settings, aside from activating the “Enable Webhook” option.- This reply was modified 4 years, 9 months ago by Tickera.