Dina S.
Forum Replies Created
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Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
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Forum: Plugins
In reply to: [Order Delivery Date And Time] Cut-off time for same day deliveryUnfortunately, your requirement cannot be achieved using the current version of the plugin.
Thank you!
Forum: Plugins
In reply to: [Variation Swatches for WooCommerce] CSS IssueYour issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Forum: Plugins
In reply to: [Order Delivery Date And Time] Processing time unitHi,
Processing time(min) is used to prepare delivery at your store’s convenient time or preset the processing time in advance so that it can be done whenever it is most convenient for your store and it is typically measured in hours or days, depending on the nature of the business and the complexity of the order.
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Hi,
Unfortunately, your requirement cannot be achieved using the lite version of our plugin.
Thank you!
Hi,
Please ensure that you have enabled the option “Enable class override for address fields” in the Locale override settings inside the Advanced Settings tab.
Thank you!
Hi,
Let me address your questions one by one.
>> On trying to checkout, I still get “Please enter an address to continue.” even though the fields aren’t there and I am unable to checkout.
The issue is occurring due to disabling/ removal of the billing_country/shipping_country field. Please be informed that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field. You can resolve this issue by enabling the billing_country/shipping_country field.
Please note that you can always hide the country field if you don’t feel like displaying it. For this, you can give the field type of the country field as hidden (Hidden field type), with a country code (for example, ‘GB‘ for the United Kingdom) provided as the default value.
Further, if you are selling your products only to few countries and you don’t want to let the customer select other countries from the checkout page. Instead of deleting the default country field, you can achieve your requirement by navigating to WooCommerce>>Settings>>General>>General options>>Selling location(s), select the option Sell to specific countries and select the Countries as per your requirement.Also, please ensure that you have enabled the option “Enable required validation override for address fields.” in the Locale override settings inside the Advanced Settings tab.
>> Also, I’ve added 2 custom select fields that have a default placeholder set, but it doesn’t show up in the select dropdown.
In order to show the placeholder, please provide a blank option on the top of the select field.
Thank you!
Forum: Plugins
In reply to: [Variation Swatches for WooCommerce] CSS IssueThank you for sharing the details.
Could you please check after adding the below filter in your child theme’s functions.php file?
add_filter('thwvsf_enqueue_public_scripts','__return_true');We hope this will help.
If you are still facing the issue, then please do let us know.
Thank you!
As we mentioned in our previous update, we’ve already forwarded the details to our development team. They are working on implementing the necessary changes to address this problem, and we will include the fix in the upcoming version of the plugin. This should prevent the need for any manual adjustments moving forward.
We truly appreciate your patience and understanding.
Thank you!
We can see that you are also using WooCommerce blocks on your website. Due to this reason, the changes are not being reflected on the checkout page.
Unfortunately, any of the plugins that add custom fields to the checkout page are currently not compatible with WooCommerce blocks. Once WooCommerce adds any hooks or filters, we will definitely provide the compatibility.
For now, we suggest using the shortcode [woocommerce_checkout] to create the checkout page, as this will enable our plugin to work correctly.
Regarding the error message, “Your changes were not saved due to an error,” there are a couple of possible causes:
1. Max_input_vars is having a low value.
We believe that the issue is due to the low value (1000) for the run-time configuration property max_input_vars. Could you please increase the value of max_input_vars to 3000 or 5000 and verify once again from your side. The following article can help you to increase max_input_vars value:
https://support.undsgn.com/hc/en-us/articles/213459869-Max-Input-Vars
2. Clicking on Save changes without making any modification.
Could you please check and verify it from your end?Thank you!
We can see that you are using WooCommerce blocks on your website. Due to this reason, the changes are not being reflected on the checkout page.
Unfortunately, any of the plugins that add custom fields to the checkout page are currently not compatible with WooCommerce blocks. Once WooCommerce adds any hooks or filters, we will definitely provide the compatibility.
For now, we suggest using the shortcode [woocommerce_checkout] to create the checkout page, as this will enable our plugin to work correctly.
Thank you!
Thank you for bringing this issue to our attention. We appreciate your feedback and have forwarded the details to our development team. They will make the necessary changes to address this problem in the upcoming version of the plugin.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you!
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Glad to hear that.
Have a great day!