Dina S.
Forum Replies Created
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Hi,
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Hi,
We are glad to know that your concern has been resolved.
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Hi,
Yes! Can you please raise ticket so that our technical team can check the issue?
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You can achieve your requirement by adding the below code snippet in your child theme’s functions.php file.
// Update custom user meta during checkout function update_custom_user_meta_on_checkout($order_id) { $user_id = get_current_user_id(); // Get the current user ID $fields_array = array('test_field_1', 'test_field_2'); if ($user_id) { // Get the value from the checkout field $cart_items = WC()->cart->get_cart(); // Extract details from each cart item $cart_item_details = array(); foreach ($cart_items as $cart_item_key => $cart_item) { $options = isset($cart_item['thwepof_options']) ? $cart_item['thwepof_options'] : array(); foreach ($options as $option => $value) { if (in_array($option, $fields_array) && isset($value['value'])) { update_user_meta( $user_id, $option, $value['value'] ); } } } } } add_action('woocommerce_checkout_update_user_meta', 'update_custom_user_meta_on_checkout'); // Add custom field to user profile function add_custom_user_profile_field($user) { ?> <h3><?php esc_html_e('Custom Information', 'woo-extra-product-options'); ?></h3> <table class="form-table"> <tr> <th><label for="custom_info"><?php esc_html_e('Test field 1', 'woo-extra-product-options'); ?></label></th> <td> <p class="description"><?php echo esc_attr(get_user_meta($user->ID, 'test_field_1', true)); ?></p> </td> </tr> <tr> <th><label for="custom_info"><?php esc_html_e('Test field 2', 'woo-extra-product-options'); ?></label></th> <td> <p class="description"><?php echo esc_attr(get_user_meta($user->ID, 'test_field_2', true)); ?></p> </td> </tr> </table> <?php } add_action('show_user_profile', 'add_custom_user_profile_field');In the above code, please replace test_field_1 and test_field_2 with your field names.
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We believe that you are not using our plugin Extra Product Options for WooCommerce. Can you please verify the author of the plugin that you are using?
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We have checked in our local environment and are not able to recreate the issue that you have mentioned.
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Let me answer your questions one by one.
>>Your changes were not saved due to an error (or you didn’t make one!)
This error can be due to two reasons.
1. Max_input_vars is having a low value.
2. Clicking on Save changes without making any modification.Since you have already set max_input_vars value high, we believe that you might be getting this error due to the second issue.
Could you please raise a ticket through our website? We hope our technical team will be able to help you.
>>Please enter an address to continue
This error occurs when the country field is disabled/removed in either billing or shipping section in the plugin settings. Please note that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field.
If the country field is disabled, could you please enable the fields and verify from your side?
Further, if you are selling your products only to few countries and you don’t want to let the customer select other countries from the checkout page. Instead of deleting the default country field, you can achieve your requirement by navigating to WooCommerce>>Settings>>General>>General options>>Selling location(s), select the option Sell to specific countries and select the Countries as per your requirement.
Thank you!
Hi,
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Hi,
We believe that you are using the premium version of our plugin. As per the WordPress forum policy, we can’t answer premium related questions on this forum. Could you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Could you please check whether the options “Enable multiple addresses for billing” and “Enable multiple addresses for shipping” are enabled inside the plugin’s General Settings tab?
Forum: Plugins
In reply to: [Dynamic Pricing and Discount Rules] SALE label on productsHi,
Unfortunately, your requirement cannot be achieved using our plugin.
Thank you!
Hi,
We believe that you are using the premium version of our plugin.
As per the WordPress forum policy, we can’t answer premium related questions on this forum. Could you pelase raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Hi,
Please use the below link to raise ticket.
https://help.themehigh.com/hc/en-us/requests/new
Thank you!
Hi,
Unfortunately, any of the plugins that add custom fields to the checkout page are currently not compatible with WooCommerce blocks. Once WooCommerce adds any hooks or filters, we will definitely provide the compatibility.
For now, we suggest using the shortcode [woocommerce_checkout] to create the checkout page, as this will enable our plugin to work correctly.
Thank you!