Dina S.
Forum Replies Created
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Unfortunately, your requirement cannot be achieved using the current version of our plugin.
Thank you!
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
We believe that the issue might be due to the removal/ disabling of the country fields from the billing or shipping sections. Please be informed that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field. You can resolve this issue by creating the billing_country or shipping_country field.
If you don’t have a country field then please verify after adding it.
Further, if you are selling your products only to few countries and you don’t want to let the customer select other countries from the checkout page. Instead of deleting the default country field, you can achieve your requirement by navigating to WooCommerce>>Settings>>General>>General options>>Selling location(s), select the option Sell to specific countries and select the Countries as per your requirement.
Please note that it is recommended not to remove or override the default WooCommerce fields.Thank you!
Could you please confirm whether you have created the checkout page using the shortcode [woocommerce_checkout]?
Thank you!
The lite version of our plugin doesn’t have the requested feature.
Thank you!
Forum: Reviews
In reply to: [Order Delivery Date And Time] Excellent support!Thank you for taking the time to leave us a fantastic review! Much appreciated!
Forum: Reviews
In reply to: [MultiStep Checkout for WooCommerce] Good customer supportThank you so much for the kind words! This means a lot 🙂
Forum: Reviews
In reply to: [Checkout Field Editor (Checkout Manager) for WooCommerce] UselessFirst of all, we truly apologize for the inconvenience caused to you.
It sounds like the issue you’re running into is related to the validation of required fields, even though they are filled out. Because of this, you might not be able to place your order, even if all the information is there.If so, kindly be informed that the issue still exists even after deactivating our plugin.
In order to verify from your end, please deactivate our plugin and add the below code snippet in your child theme’s functions.php file to create a custom field which is a required field. You can see that even this field will face the same issue.
add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );
function custom_override_checkout_fields( $fields ) {
$fields['billing']['billing_custom_field'] = array(
'label' => __('Test Field', 'woocommerce'),
'placeholder' => _x('Phone', 'placeholder', 'woocommerce'),
'required' => true,
'class' => array('form-row-wide'),
'clear' => true
);
return $fields;
}So could you please contact the support of the Divi regarding this issue? We hope they might be able to help you.
If this is not the exact issue, please share us with more details. We are always happy to help.
Thank you!
We’ve already provided updates for both tickets you raised, but it looks like you might have missed our responses.
Could you please check if your inbox is full? Also, it would be helpful to verify if there are any technical issues with receiving emails.
Thank you!
The shortcode
[woocommerce_checkout]should work even with HPOS enabled, so it seems like the issue might be something else. Could you please submit a ticket through our website? Our technical team will be happy to assist you.Thank you!
Forum: Reviews
In reply to: [Checkout Field Editor (Checkout Manager) for WooCommerce] Worked for meThank you for sharing your rating and review!
Forum: Reviews
In reply to: [Order Delivery Date And Time] Good plugin only missing some optionsLet me answer your questions one by one.
>>option to not select today so no same day delivery. Also a maximum number of deliveries a day would be nice.
Unfortunately, your requirement cannot be achieved using the current version of our plugin.
However, we have forwarded your request to our development team. They will check the feasibility of including this feature in future versions.
>>And there is a bug where the Off Days dont save or stay so you need to remove them and select them again to fix it.
That’s strange! Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Forum: Plugins
In reply to: [Order Delivery Date And Time] Delivery/pickup date in emailFrom your update, it seems you’ve switched to the classic checkout view and everything is working smoothly.
Hence, we are marking this thread as resolved.
Thank you!
Forum: Plugins
In reply to: [Order Delivery Date And Time] Translate “Please select pickup date”Since we haven’t heard back from you, we believe that your issue is resolved.
We are going to mark this thread as resolved.
Thank you!
Forum: Plugins
In reply to: [MultiStep Checkout for WooCommerce] Can’t enter coupon textWe believe our technical team has adequately addressed your question.
We are going to mark this thread as resolved.
Thank you!