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  • Thread Starter thehappyherbfarm

    (@thehappyherbfarm)

    Hi there,

    When the problem started wordpress and wocommerce were on the most up to date version.

    I have just updated both and the problem still persits.

    New Log:

    ` WordPress Environment
    
    WordPress address (URL): https://thehappyherbfarm.com
    Site address (URL): https://thehappyherbfarm.com
    WC Version: 8.8.3
    REST API Version: ✔ 8.8.3
    Action Scheduler Version: ✔ 3.7.4
    Log Directory Writable: ✔
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 516 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 8.7.1
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database
    
    WC Database Version: 8.8.3
    WC Database Prefix: 16a_
    Total Database Size: 468.29MB
    Database Data Size: 445.62MB
    Database Index Size: 22.67MB
    16a_woocommerce_sessions: Data: 0.40MB + Index: 0.02MB + Engine MyISAM
    16a_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_order_items: Data: 0.29MB + Index: 0.19MB + Engine MyISAM
    16a_woocommerce_order_itemmeta: Data: 5.53MB + Index: 4.13MB + Engine MyISAM
    16a_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_actionscheduler_actions: Data: 2.27MB + Index: 1.02MB + Engine MyISAM
    16a_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    16a_actionscheduler_logs: Data: 1.45MB + Index: 1.07MB + Engine MyISAM
    16a_commentmeta: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    16a_comments: Data: 41.32MB + Index: 5.10MB + Engine MyISAM
    16a_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_eum_logs: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    16a_iqblock_logging: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    16a_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    16a_nextend2_image_storage: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_section_storage: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    16a_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    16a_nfd_data_event_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_options: Data: 5.48MB + Index: 0.38MB + Engine MyISAM
    16a_postmeta: Data: 11.35MB + Index: 5.10MB + Engine MyISAM
    16a_posts: Data: 2.33MB + Index: 0.59MB + Engine MyISAM
    16a_rednao_wc_invoice: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_rednao_wc_invoices_created: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_rednao_wc_invoices_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_responsive_menu: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    16a_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    16a_terms: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    16a_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    16a_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    16a_usermeta: Data: 4.28MB + Index: 2.59MB + Engine MyISAM
    16a_users: Data: 0.52MB + Index: 0.48MB + Engine MyISAM
    16a_wcpdf_invoice_number: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    16a_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wc_admin_notes: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
    16a_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    16a_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wc_customer_lookup: Data: 0.15MB + Index: 0.13MB + Engine MyISAM
    16a_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    16a_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    16a_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    16a_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    16a_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    16a_wc_order_product_lookup: Data: 0.30MB + Index: 0.23MB + Engine MyISAM
    16a_wc_order_stats: Data: 0.20MB + Index: 0.13MB + Engine MyISAM
    16a_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    16a_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    16a_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wfblockediplog: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    16a_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    16a_wfconfig: Data: 1.30MB + Index: 0.00MB + Engine InnoDB
    16a_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wffilemods: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
    16a_wfhits: Data: 2.02MB + Index: 0.22MB + Engine InnoDB
    16a_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    16a_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    16a_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    16a_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
    16a_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    16a_wfpklist_template_data: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    16a_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    16a_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    16a_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    16a_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    16a_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wpmailsmtp_debug_events: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    16a_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wpml_mails: Data: 347.56MB + Index: 0.00MB + Engine InnoDB
    16a_wpmm_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts
    
    apifw_inv_templates: 1
    attachment: 147
    custom_css: 3
    customize_changeset: 2
    flamingo_contact: 2797
    flamingo_inbound: 239
    jetpack_migration: 2
    jetpack-testimonial: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 14
    page: 17
    post: 3
    product: 29
    product_variation: 75
    revision: 55
    seedprod: 2
    shop_coupon: 17
    shop_order: 1638
    shop_order_refund: 5
    spt_shortcodes: 1
    spt_testimonial: 3
    wcps: 1
    wcps_layout: 1
    wpcf7_contact_form: 1
    wpsc_cart_orders: 3 Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (29)
    
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
    The Bluehost Plugin: by Bluehost – 3.9.4
    Classic Editor: by WordPress Contributors – 1.6.3
    Sidebar Widgets by CodeLights: by CodeLights – 1.4
    Contact Form 7: by Takayuki Miyoshi – 5.9.3
    Duplicator: by Duplicator – 1.5.9
    Flamingo: by Takayuki Miyoshi – 2.5
    Jetpack: by Automattic – 13.3.1
    Mailchimp for WooCommerce: by Mailchimp – 4.0.1
    Members: by MemberPress – 3.2.9
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.5.0
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.50
    Page Builder by SiteOrigin: by SiteOrigin – 2.29.15
    Smart Slider 3: by Nextend – 3.5.1.23
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.60.0
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.17
    Real Testimonials: by ShapedPlugin LLC – 3.0.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.24.3
    
    Wholesale Customers For Woo: by Jarryd Long – 1.0.6
    WooCommerce ANZ eGate Gateway: by Tyson Armstrong – 3.2.2
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.2
    Product Slider for WooCommerce by PickPlugins: by PickPlugins – 1.13.49
    WooCommerce: by Automattic – 8.8.3
    WooSidebars: by WooCommerce – 1.4.6
    Wordfence Security: by Wordfence – 7.11.5
    WordPress Notification Bar: by SeedProd – 1.3.10
    WP Mail Logging: by WP Mail Logging Team – 1.12.0
    LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.11
    WPForms Lite: by WPForms – 1.8.8.3 Inactive Plugins (5)
    
    CloudGuard: by pipdig – 1.4.5
    Fraud Prevention For Woocommerce: by theDotstore – 2.1.8
    iQ Block Country: by Pascal – 1.2.21
    WooCommerce Admin: by WooCommerce – 3.3.2
    WP Mail SMTP: by WP Mail SMTP – 4.0.1 Must Use Plugins (3)
    
    Endurance Browser Cache: by Mike Hansen – 0.4
    Endurance Page Cache: by Mike Hansen – 2.2.1
    SSO: by Garth Mortensen
    Mike Hansen – 0.4 Settings
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging
    
    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 82 KB WC Pages
    
    Shop base: #458 - /shop/
    Cart: #460 - /cart/
    Checkout: #462 - /checkout/
    My account: #464 - /my-account/
    Terms and conditions: ❌ Page ID is set
    but the page does not exist Theme
    
    Name: Storefront
    Version: 4.5.5
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔ Templates
    
    Overrides: – Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    product-pre-publish-modal
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-custom-fields
    settings
    async-product-editor-category-field
    launch-your-store
    
    Daily Cron: ✔ Next scheduled: 2024-05-02 15:50:25 +00:00
    Options: ✔
    Notes: 162
    Onboarding: completed Action Scheduler
    
    Canceled: 1
    Oldest: 2024-04-02 10:14:01 +0000
    Newest: 2024-04-02 10:14:01 +0000
    
    Complete: 444
    Oldest: 2024-04-01 05:09:04 +0000
    Newest: 2024-05-01 21:48:10 +0000
    
    Failed: 111
    Oldest: 2021-08-10 22:32:22 +0000
    Newest: 2024-04-08 07:21:17 +0000
    
    Pending: 6
    Oldest: 2024-05-02 03:54:58 +0000
    Newest: 2024-05-06 07:30:27 +0000 Status report information
    
    Generated at: 2024-05-02 03:44:53 +00:00
    `
    Thread Starter thehappyherbfarm

    (@thehappyherbfarm)

    There are no fatal error logs and in relation to the plugin there were each switched off one by one so we could see which one if any was causing a potential conflict. But it doesn’t look like any of the plugins is causing the issue. My suspicion was something to do with woo payments but i disabled it.

    Thread Starter thehappyherbfarm

    (@thehappyherbfarm)

    Hi OP,

    System status Report as follows:

    ` WordPress Environment
    WordPress address (URL): https://thehappyherbfarm.com
    Site address (URL): https://thehappyherbfarm.com
    WC Version: 8.7.0
    REST API Version: ✔ 8.7.0
    Action Scheduler Version: ✔ 3.7.2
    Log Directory Writable: ✔
    WP Version: ❌ 6.4.4 - There is a newer version of WordPress available (6.5.2)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 516 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 8.7.1
    OpenSSL/1.1.1w
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database
    WC Database Version: 8.7.0
    WC Database Prefix: 16a_
    Total Database Size: 469.29MB
    Database Data Size: 446.62MB
    Database Index Size: 22.67MB
    16a_woocommerce_sessions: Data: 0.29MB + Index: 0.02MB + Engine MyISAM
    16a_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_order_items: Data: 0.29MB + Index: 0.19MB + Engine MyISAM
    16a_woocommerce_order_itemmeta: Data: 5.53MB + Index: 4.13MB + Engine MyISAM
    16a_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_actionscheduler_actions: Data: 2.27MB + Index: 1.02MB + Engine MyISAM
    16a_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    16a_actionscheduler_logs: Data: 1.45MB + Index: 1.07MB + Engine MyISAM
    16a_commentmeta: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    16a_comments: Data: 41.32MB + Index: 5.10MB + Engine MyISAM
    16a_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_eum_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_iqblock_logging: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_jetpack_sync_queue: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    16a_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    16a_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    16a_nextend2_image_storage: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_section_storage: Data: 0.13MB + Index: 0.01MB + Engine MyISAM
    16a_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    16a_nfd_data_event_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_options: Data: 5.48MB + Index: 0.38MB + Engine MyISAM
    16a_postmeta: Data: 11.35MB + Index: 5.10MB + Engine MyISAM
    16a_posts: Data: 2.33MB + Index: 0.59MB + Engine MyISAM
    16a_rednao_wc_invoice: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_rednao_wc_invoices_created: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_rednao_wc_invoices_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_responsive_menu: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    16a_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    16a_terms: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    16a_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    16a_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    16a_usermeta: Data: 4.27MB + Index: 2.59MB + Engine MyISAM
    16a_users: Data: 0.52MB + Index: 0.48MB + Engine MyISAM
    16a_wcpdf_invoice_number: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    16a_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    16a_wc_admin_notes: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
    16a_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    16a_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    16a_wc_customer_lookup: Data: 0.15MB + Index: 0.13MB + Engine MyISAM
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    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (29)
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    The Bluehost Plugin: by Bluehost – 3.9.2
    Classic Editor: by WordPress Contributors – 1.6.3
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    Jetpack: by Automattic – 13.2.2
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    WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.4.2
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.50
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    Author URL: https://woo.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
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    new-product-management-experience
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    Daily Cron: ✔ Next scheduled: 2024-04-30 15:50:25 +00:00
    Options: ✔
    Notes: 160
    Onboarding: completed Action Scheduler
    Canceled: 1
    Oldest: 2024-04-02 10:14:01 +0000
    Newest: 2024-04-02 10:14:01 +0000
    Complete: 419
    Oldest: 2024-03-30 08:01:38 +0000
    Newest: 2024-04-29 22:05:19 +0000
    Failed: 111
    Oldest: 2021-08-10 22:32:22 +0000
    Newest: 2024-04-08 07:21:17 +0000
    Pending: 5
    Oldest: 2024-04-30 03:33:50 +0000
    Newest: 2024-05-06 07:30:27 +0000 Status report information
    Generated at: 2024-04-30 00:09:50 +00:00
    `
    Thread Starter thehappyherbfarm

    (@thehappyherbfarm)

    Hi Pepe,

    Sorry, i switched off all of the plugins one by one and couldn’t see that an of the plugins were causing a conflict.

    I cleared the cache locally on my browser and that didn’t solve the problem either.

    How should i send the status report?

    Thanks

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