Forum Replies Created

Viewing 15 replies - 31 through 45 (of 66 total)
  • Thread Starter TechPik

    (@techpik)

    Stripe debug mode was already enabled.

    I see that there are errors for every day and they are quite long. Here is todays error log – https://pastebin.com/tKck6RdX

    And this is the log of the last Google Pay payment that was made by a customer.

    2022-12-07T04:51:07+00:00 DEBUG 
    ====Stripe Version: 7.0.1====
    ====Start Log====
    sources/src_1MCFb3F0ZJ6OE8Vc1Mg9mdnG
    ====End Log====
    
    2022-12-07T04:51:07+00:00 DEBUG 
    ====Stripe Version: 7.0.1====
    ====Start Log====
    customers request: Array
    (
        [email] => hidden...@gmail.com
        [description] => Name: ashley , Guest
        [name] => ashley
        [metadata] => Array
            (
            )
    
        [preferred_locales] => Array
            (
                [0] => en-US
            )
    
    )
    
    ====End Log====
    Thread Starter TechPik

    (@techpik)

    Hi!

    Yes, Customer note field is found at the store checkout page.

    Yes, express checkout is only available at checkout page.

    Get System Report – https://pastebin.com/KkezZ20D

    There were 3 fatal errors at the Logs – https://pastebin.com/9jAR38iH

    Thread Starter TechPik

    (@techpik)

    I have 5 different products on my website but 99% of time the people are buying 1 specific product.

    What do you mean under lower price?

    They are appearing as failed, incomplete and some Stripe cannot even find.

    I have checked this option “Enable the updated checkout experience”. But I dont know if that can be the problem because I have many different stores and only on has that “On Hold” problem.

    Could the problem be with missing webhooks?

    • This reply was modified 3 years, 6 months ago by TechPik.
    Thread Starter TechPik

    (@techpik)

    Actually, I thought this thing from Stripe (see image below). https://imgur.com/p1hEk0D

    but also when I checked my Woocommerce – Tax, Automated Taxes is missing

    View post on imgur.com

    Thread Starter TechPik

    (@techpik)

    Super, I got it. Thank you for your time.

    Thread Starter TechPik

    (@techpik)

    I cannot fing “gclid” from there.

    I only found “gclid” from “Filter by order” – Custom Field, but thats not the correct place.

    Thread Starter TechPik

    (@techpik)

    My TY page loads in 1.1 seconds (LCP).

    
    ### WordPress Environment ###
    
    WordPress address (URL): https:/
    Site address (URL): https://
    WC Version: 6.5.1
    REST API Version: ✔ 6.5.1
    WC Blocks Version: ✔ 7.4.3
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: ❌ 6.0 - There is a newer version of WordPress available (6.0.1)
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
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    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wpdy_
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    Database Data Size: 228.00MB
    Database Index Size: 135.19MB
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    ### Post Type Counts ###
    
    attachment: 148
    custom_css: 2
    custom-css-js: 2
    customize_changeset: 3
    elementor_library: 22
    follow_up_email: 3
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    page: 18
    pf_contact: 4
    post: 1
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    revision: 761
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    shop_order_refund: 658
    wp_global_styles: 2
    wpcf7s: 5926
    wpcode: 2
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (18) ###
    
    Simple Custom CSS and JS: by SilkyPress.com – 3.40
    Elementor IMEI checker: by  –
    Elementor Pro: by Elementor.com – 3.5.1
    Elementor: by Elementor.com – 3.6.5
    Header Footer Code Manager: by 99robots – 1.1.27
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    Rank Math SEO: by Rank Math – 1.0.93.1
    Thanks Redirect for WooCommerce: by Nitin Prakash – 3.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.0
    WooCommerce Customers Manager: by Lagudi Domenico – 23.8
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    WooCommerce: by Automattic – 6.5.1 (update to version 6.7.0 is available)
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    WP Headers And Footers: by WPBrigade – 2.0.0
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    WP Rocket: by WP Media – 3.7.1.1
    
    ### Inactive Plugins (4) ###
    
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    Email Log: by Sudar – 2.4.8
    Microsoft Advertising Universal Event Tracking (UET): by Microsoft Corporation – 1.0.4
    WP Crontrol: by John Blackbourn & crontributors – 1.14.0
    
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    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    
    ### Settings ###
    
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    Force SSL: –
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    Currency Position: left
    Thousand Separator: ,
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    simple (simple)
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Astra Child
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Astra
    Parent Theme Version: 3.8.5 – 3.9.1 is available
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
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    astra-child/woocommerce/emails/plain/customer-completed-order.php
    
    ### Action Scheduler ###
    
    Complete: 11,630
    Oldest: 2022-07-09 17:36:02 +0000
    Newest: 2022-07-27 14:55:17 +0000
    
    Failed: 4
    Oldest: –
    Newest: –
    
    Pending: 1
    Oldest: 2022-08-02 16:57:12 +0000
    Newest: 2022-08-02 16:57:12 +0000
    
    ### Status report information ###
    
    Generated at: 2022-07-27 09:57:11 -05:00
    
    Thread Starter TechPik

    (@techpik)

    I understand the logic of that but it seems to be made by developers who aren’t using the plugin for their store. Now I have to deactivate lots of payments options for my customers because I don’t want to show 10 different payment options to all my customers.

    Thread Starter TechPik

    (@techpik)

    I found the error what is causing it. If I check “New checkout experience” then the Title is set to default and it cannot be changed. If I uncheck the “New checkout experience” function then everything works normally.

    Please fix this bug.

    Thread Starter TechPik

    (@techpik)

    Thread Starter TechPik

    (@techpik)

    
    ### WordPress Environment ###
    
    Screenshot: https://snipboard.io/N40FEh.jpg
    
    WordPress address (URL): https://***
    Site address (URL): https://***
    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.5.1
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    Log Directory Writable: ✔
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: ❌ 40 MB - Soovitame määrata mälu vähemalt 64MB. Vaata: PHP-le määratud mälumahu suurendamine
    WP Debug Mode: –
    WP Cron: ✔
    Language: et
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache / ZoneOS
    PHP Version: 8.0.11
    PHP Post Max Size: 2 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 20000
    cURL Version: 7.79.1
    OpenSSL/1.1.1l
    
    SUHOSIN Installed: –
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    SoapClient: ✔
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    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: fpon_
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    fpon_wc_order_tax_lookup: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
    fpon_wc_product_meta_lookup: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
    fpon_wc_reserved_stock: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wc_tax_rate_classes: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
    fpon_wc_webhooks: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfblockediplog: Andmed: 0.33MB + indeks: 0.22MB + mootor MyISAM
    fpon_wfblocks7: Andmed: 0.09MB + indeks: 0.06MB + mootor MyISAM
    fpon_wfconfig: Andmed: 2.52MB + indeks: 0.02MB + mootor MyISAM
    fpon_wfcrawlers: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wffilechanges: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wffilemods: Andmed: 2.20MB + indeks: 0.45MB + mootor MyISAM
    fpon_wfhits: Andmed: 0.77MB + indeks: 0.15MB + mootor MyISAM
    fpon_wfhoover: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfissues: Andmed: 0.02MB + indeks: 0.01MB + mootor MyISAM
    fpon_wfknownfilelist: Andmed: 1.16MB + indeks: 0.14MB + mootor MyISAM
    fpon_wflivetraffichuman: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wflocs: Andmed: 0.01MB + indeks: 0.00MB + mootor MyISAM
    fpon_wflogins: Andmed: 0.47MB + indeks: 0.10MB + mootor MyISAM
    fpon_wfls_2fa_secrets: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
    fpon_wfls_settings: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wfnotifications: Andmed: 0.01MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfpendingissues: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfreversecache: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfsnipcache: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wfstatus: Andmed: 0.12MB + indeks: 0.05MB + mootor MyISAM
    fpon_wftrafficrates: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_woocommerce_makecommerce_sc: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
    fpon_wpil_keywords: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wpil_keyword_links: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wpil_urls: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wpil_url_links: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
    fpon_wpml_mails: Andmed: 0.23MB + indeks: 0.00MB + mootor MyISAM
    fpon_yoast_seo_links: Andmed: 0.03MB + indeks: 0.01MB + mootor MyISAM
    fpon_yoast_seo_meta: Andmed: 0.35MB + indeks: 0.37MB + mootor MyISAM
    
    ### Post Type Counts ###
    
    attachment: 219
    custom_css: 2
    custom-css-js: 1
    customize_changeset: 2
    elementor_cf_db: 4815
    elementor_library: 14
    nav_menu_item: 4
    page: 39
    postman_sent_mail: 3
    product: 1
    revision: 1741
    shop_order: 3379
    shop_order_refund: 1
    wpcf7_contact_form: 1
    wpgae_click_event: 1
    wpgae_scroll_event: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (23) ###
    
    Autoptimize: - Frank Goossens (futtta) – 2.9.2
    Classic Editor: - WordPress Contributors – 1.6.2
    Contact Form 7: - Takayuki Miyoshi – 5.5.1
    Cookie Notice & Compliance for GDPR / CCPA: - Hu-manity.co – 2.1.5
    Simple Custom CSS and JS: - SilkyPress.com – 3.37
    Elementor Crash Test: - Elementor – 1.0.0
    Elementor Full Vin Report: - Elementor – 1.0.0
    Elementor Vin Euro5: - Elementor – 1.0.0
    Elementor Car Problems: - Elementor – 1.0.0
    Elementor Vin Short: - Elementor – 1.0.0
    VIN data from AutoVisual: - Elementor – 1.0.0
    Elementor Pro: - Elementor.com – 3.4.1
    Elementor: - Elementor.com – 3.4.4
    Insert Headers and Footers: - WPBeginner – 1.6.0
    Loginizer: - Softaculous – 1.6.7
    MakeCommerce: - Maksekeskus AS – 3.0.8
    Montonio for WooCommerce: - Montonio – 3.0.7
    Elementor Contact Form DB: - Sean Barton - Tortoise IT – 1.7
    W3 Total Cache: - BoldGrid – 2.1.9
    WooCommerce Stripe Gateway: - WooCommerce – 5.6.2
    WooCommerce: - Automattic – 5.6.0 (update to version 5.8.0 is available)
    Wordfence Security: - Wordfence – 7.5.6
    Yoast SEO Premium: - Team Yoast – 12.8
    
    ### Inactive Plugins (4) ###
    
    Checkout Field Editor for WooCommerce: - ThemeHigh – 1.5.0
    Loco Translate: - Tim Whitlock – 2.5.4
    VIN data from DB: - Elementor – 1.0.0
    WooCommerce Admin: - WooCommerce – 2.7.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: -  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Poe alusaadress: #153 - /shop/
    Ostukorv: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Kassa: #155 - /checkout/
    Minu konto: #156 - /my-account/
    Müügitingimused: #147 - /uld-ja-ostutingimused/
    
    ### Theme ###
    
    Name: Astra Child
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Astra
    Parent Theme Version: 3.7.2 – 3.7.3 on saadaval
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: astra-child/woocommerce/checkout/form-shipping.php
    astra-child/woocommerce/emails/admin-new-order.php versioon 3.5.0 on aegunud. Tuumiku versioon on 3.7.0
    astra-child/woocommerce/emails/customer-completed-order.php versioon 3.5.0 on aegunud. Tuumiku versioon on 3.7.0
    astra-child/woocommerce/emails/customer-invoice.php versioon 3.5.0 on aegunud. Tuumiku versioon on 3.7.0
    astra-child/woocommerce/emails/customer-processing-order.php versioon 3.5.4 on aegunud. Tuumiku versioon on 3.7.0
    
    Outdated Templates: ❌
    					
    					
    						Õpi uuendama
    
    ### Action Scheduler ###
    
    Täidetud: 1,493
    Oldest: 2021-09-21 14:15:04 +0300
    Newest: 2021-10-20 21:49:40 +0300
    
    Ootel: 2
    Oldest: 2021-10-20 22:49:40 +0300
    Newest: 2021-10-24 22:08:23 +0300
    
    ### Status report information ###
    
    Generated at: 2021-10-20 22:32:27 +03:00
    
    Thread Starter TechPik

    (@techpik)

    Any help?

    Thread Starter TechPik

    (@techpik)

    Yes, here is my checkout page https://tinyurl.com/h5wy22ey

    Thank you

    Thread Starter TechPik

    (@techpik)

    I solved it. Problem was that my Comment field was in required mode.

    Deactivate any “Checkout Field Editor” plugins. This helped me.

Viewing 15 replies - 31 through 45 (of 66 total)