supportansar
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [Newsup] Carousel breaks when disk-cachedHi,
Thanks for contacting us,
We will check at our end, then assist you better
Thanks
Hi,
Thanks for contacting us,
For this please indicate the screenshot image and also elaborate on the screenshot, also share your website URL, we will check and then assist you better.
Thanks
Forum: Themes and Templates
In reply to: [Short] Slider is displayed on every pageHi,
Thanks for contacting us,
If you are using any plugin then please deactivate plugin one by one then check your website or if you edit any code in theme files then please remove the code.
Any confusion let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] How do i put adds on newsup free version?Hi,
Thanks for contacing us,
For this go to Banner advertisement settings (Theme Dashboard >> appearance >> customize >> Frontpage options >> Banner advertisement) and upload the Banner image, you can also follow the screenshot image
Any confusion let me know.
Thanks
Forum: Themes and Templates
In reply to: [Blogus] Endless scroll?Hi,
Sorry for this we have provided this feature in our pro version of Blogus Pro Theme,
Anything else let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] sidebar failedHi,
You are using a another theme please activate the our theme then let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] Newsup Pro: Date Format in Japanese (Y年n月j日)Hi,
Thanks for contacting us,
For this please create your query on our support channel – https://themeansar.ticksy.com/ because WordPress not allowed to pro theme support query answer here.
Forum: Themes and Templates
In reply to: [Newsup] Top bar how can i add my widgetHi,
Sorry for this we have provided this feature in our pro version of Newsup Pro Theme,
Anything else let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] Enable Slider Banner SectionHi,
It’s Working perfectly at our end, please clear cache or if you are using any plugins then please deactivate plugins one by one then check your website
Any confusion let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] “Pages” instead of “Posts” on the sliderHi,
Thanks for contacting us,
For this please indicate the screenhshot image which issue are you face we will check then assist you better.
Thanks
Hi,
Thanks for contacting us,
If you are using any plugins please deactivate plugins one by one and then check your website or clear your cache, we have checked our free versions of Newsup theme, and it’s working fine at our end.
Any confusion let me know.
Thanks
Forum: Themes and Templates
In reply to: [Newsup] first letter automatically capitalized in summaryHi,
Thanks for contacting us,
Sorry for this we have not provided Pro related theme support query here because WordPress is not allowed, please submit your query on our support channel – https://themeansar.ticksy.com/
We will fixed your ASAP
Thanks
Forum: Themes and Templates
In reply to: [Newsup] Embedded Image Not Showing In PostHi,
Thanks for contacting us,
For this, you can follow the article to add or use the embedded image
https://wpdevshed.com/wp-image-embeds-plugin/
- This reply was modified 3 years, 3 months ago by supportansar.
Forum: Themes and Templates
In reply to: [Newsup] SEO Help with Newsup Pro ThemeHi,
You are using a pro version of Newsup Pro Theme WordPress not allowed to pro theme related query answer here, please contact our theme support channel – https://themeansar.ticksy.com/
Any confusion let me know
Thanks
Forum: Themes and Templates
In reply to: [Newsup] Latest Posts SectionHi,
Thanks for contacting us,
Sorry for this, we have provided the this feature in our pro verison of Newsup Pro Theme,
Any have query please let me know.
Thanks