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Forum: Plugins
In reply to: [Fast Secure Contact Form] Randomly not receiving emails@mbrsolution I will remember to report back how this goes. I did some googling and found people who used other contact form plugin with office365 email and had a similar issue. Their suggestion is to change the MX (Mail Exchanger) in cPanel to “Remote Mail Exchanger.” Initially, the MX was set to “Automatically Detect Configuration” which might explain why it randomly worked. I’ve just changed it to “Remote Mail Exchanger” which will ensure that bluehost will not mess with any emails coming from the site. Let’s hope this works!
Forum: Plugins
In reply to: [Fast Secure Contact Form] Randomly not receiving emails@mbrsolution We have our email addresses set up through Microsoft 365. I’ve just talked to bluehost and they suggested that I contact Microsoft. Do you have an insight into this issue?
I really appreciate your quick response 🙂
Forum: Plugins
In reply to: [Fast Secure Contact Form] Randomly not receiving emails@mbrsolution There’s nothing in our spam box. We also use the Contact Form DB plugin and all the emails are stored in the database but usually only half arrive in our mailbox.
What kind of server changes should I be asking the host?
Thank you so much!
Forum: Plugins
In reply to: [Fast Secure Contact Form] Randomly not receiving emailsThank you mbrsolution but I already consulted that documentation.