Storify

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  • Forum: Plugins
    In reply to: [Storify] Fatal error upon activation
    Plugin Author Storify

    (@storify)

    10 years, 8 months ago

    Hi all! Thanks for the followup messages to our team today.

    Version 1.0.9 of the plugin was released just now to address the issue we heard about. We suggest trying to update to this version now to fix it. If seeing any other issues with your custom setup after updating to 1.0.9, please contact support[at]storify[dot]com anytime with your version of WordPress, the error you’re seeing and the basic steps you took before encountering it.

    Hope this helps, and thanks again!

    Forum: Plugins
    In reply to: [Storify] Fatal error upon activation
    Plugin Author Storify

    (@storify)

    10 years, 8 months ago

    Hello everyone

    A minor update went out days ago, but unfortunately we’re unable to reproduce the issues described here on any of the available setups we have.

    With so many WordPress versions and custom setup possibilities, our team would love to try try and troubleshoot this and fix it as soon as possible. Would any of you be able to send the following information to our Support team (the direct email is support[at]storify[dot]com?

    – The version of WordPress you’re currently using
    – The step taken after updating the plugin to see the issue(s) described

    Our Support team is standing by now to receive any messages via support[at]storify[dot]com and work with the info related to specific WordPress setups to try and find a fix as quickly as possible – thank you for anything you can provide!

    Storify

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