sticka45

Hi

Thank you very much for your help and your responsiveness!
I added the line in the theme’s css:
.single_add_to_cart_button{ visibility: visible!important;}
And it works, the button appears well even when users are not logged in 🙂

Thanks again ^^.

Good day to you
Best regards,
Steven

Hi @gplsaver,
Thank you for the reply

– I updated version 1.9.76
– I cleared my browser cache and disabled my cache plugin.
But the problem is still present when not logged
Example : https://knknegoce.fr/boutique/protection-individuelle/protection-des-pieds/botte-de-securite-en-pvc-bronze2-s5-sra/

I remain at your disposal to provide any further information.

Thanks in advance
best regards,
Steven

Hi @gplsaver ,

Thank you for your reply,

• I have disable cache plugin and clear cache and cookies in Chrome & Safari
• I add snippet previously in its entirety in wp-config.php file
But the problem is still present

I remain at your disposal to provide any further information.

Thanks in advance
best regards,
Steven

Hi @wpmudev-support2

I opened a support ticket last week, they answered me this morning

their response “After checking, it seems to be related to the fact that the code generated by this action is similar to the code used in some attacks. For this reason, the action was blocked by our web filters”

They disabled the filter just for this action, and the form works again with dropdowns 😀

Good day
best regards,
Steven

@neejoh

Thanks for your help,
I removed the line “Options -ExecCGI” in the htaccess file however the problem is still present.

I tried to export the form and import it on another site with the same configuration (Theme and plugins) and I don’t encounter the problem.

The only difference between the two sites is the host. I will contact my host’s support to find out if the problem could be with the hosting.

Sincerely,
Steven

Hi @jarnovos

Thank you for your feedback :), I tried to make your recommendations, but I have no difference on my side by changing the version number (video attached).

Best regards,
Steven