steveush

Hi @ristretto6,

Since you’re using the Header & Footer Scripts plugin, could you try adding the sign-up form script to the footer rather than the header so that it loads after Masonry is registered in the page. Hopefully this should allow you to work around the issue for now.

Thanks

Hi @ristretto6,

This may sound strange but could you please try disabling the Mailchimp popup signup form just temporarily on one of the sites, well the plugin that is providing it. Clear your cache to make sure it’s not saved somewhere and then seeing if the Masonry gallery then loads?

Thanks

Hi @ristretto6,

Sorry I missed your updates to the previously thread. I’ve updated my ticket with Desandro the developer of Masonry and Isotope as he needed a live link where he could take a look at the problem. He was/is as unsure of how this is possible as I am and truthfully I still believe this is an issue with your theme as the Masonry template is working as expected on numerous other sites and yours is the only issue of this type logged.

I’m eagerly awaiting a response from Desandro so we can hopefully resolve this issue or at the very least get a pointer in the right direction as to what is currently happening.

Thanks

Hi @quickerer,

Could you tell me what device and OS version you’re using so we can try replicate this? I’ve tested on my iPad and iPhone and everything is working as expected however with in app browsers like the Facebook app has it uses your default built-in OS browser to display the page so this is probably down to the OS browser version.

Thanks

Hi @runn1ngamuck,

I think this is a minor conflict with your theme and the FooBox Settings > Functions > Hide Page Scrollbars option. Please disable this option and see if the jump to top behavior goes away.

As @bradvin said unfortunately we can’t remove the “Press ESC to exit fullscreen” prompt as it is built into the browsers themselves as a security and usability feature.

Thanks

Hi @hutznfox,

Could you specify the option in Firefox that causes the issue? I’m trying to replicate it but can’t seem to figure out what triggers it in Firefox, I’ve tried simply going into a Private Window and double checked the options looking for anything that mentions localStorage or cookies and disabled them, cleared cached data etc. and can’t seem to get it to pop.

Thanks

Hi @cwemely,

I’ve just checked our demo site https://foo.gallery in IE9, IE10, IE11 and Edge and the galleries are displaying as they should. If I go to your supplied url the gallery displayed there is an Envira gallery and not FooGallery.

Thanks

@carrosparaeventos you have another plugin that is stripping the CSS class fg-thumb from anchors in the gallery. This is causing the visual and JS errors as the JS uses this class when parsing items and it uses this class for visual layout purposes. I haven’t nailed down which plugin or component from your theme is doing this but this is the reason for the errors.

@ristretto6 when in your WP admin please can you try changing the url to end with ~/wp-admin/?page=freemius and then go to that page. On that page at the top you should see a button labeled “Clear API Cache”, please click that button and then try re-activating the plugin as usual. I think there may be an issue here with the Freemius API which we use for stats and sales.