Forum Replies Created

Viewing 15 replies - 91 through 105 (of 301 total)
  • Plugin Author StaxWP

    (@staxwp)

    Hi, starting with version 2.1.3, we added safe fallback for older settings from v1.
    Old settings are now being taken into consideration and are available in the Widget settings. You can switch to the new settings if you like or just leave them as they are.

    This makes the migration from v 1.x safe. No settings were lost while you updated to v2.

    You can safely update to v2.1.3 and previous settings will take place. Old settings will show in the Stax Visibility tab when editing an Elementor widget or section.

    Thanks for your patience and support and our team is always here for you.

    All the best and I really hope you can reconsider your rating.

    Gabriel

    Plugin Author StaxWP

    (@staxwp)

    Hi, starting with version 2.1.3, we added safe fallback for older settings from v1.
    Old settings are now being taken into consideration and are available in the Widget settings. You can switch to the new settings if you like or just leave them as they are.

    This makes the migration from v 1.x safe. No settings were lost while you updated to v2.

    You can safely update to v2.1.3 and previous settings will take place. Old settings will show in the Stax Visibility tab when editing an Elementor widget or section.

    Thanks for your patience and support and our team is always here for you.

    We only have good intentions and worked around the clock to make sure all problems can be fixed.

    All the best

    Gabriel

    Plugin Author StaxWP

    (@staxwp)

    Hi, starting with version 2.1.3, we added safe fallback for older settings from v1.
    Old settings are now being taken into consideration and are available in the Widget settings. You can switch to the new settings if you like or just leave them as they are.

    This makes the migration from v 1.x safe. No settings were lost while you updated to v2.

    You can safely update to v2.1.3 and previous settings will take place. Old settings will show in the Stax Visibility tab when editing an Elementor widget or section.

    Thanks for your patience and support and our team is always here for you.

    We will be grateful if you can reconsider the rating.

    All the best

    Gabriel

    Plugin Author StaxWP

    (@staxwp)

    Hi @adriannees, starting with version 2.1.3, we added safe fallback for older settings from v1.
    Old settings are now being taken into consideration and are available in the Widget settings. You can switch to the new settings if you like or just leave them as they are.

    This makes the migration from v 1.x safe. No settings were lost while you updated to v2.

    You can safely update to v2.1.3 and previous settings will take place. Old settings will show in the Stax Visibility tab when editing an Elementor widget or section.

    Thanks for your patience and support and our team is always here for you.

    All the best

    Gabriel

    Plugin Author StaxWP

    (@staxwp)

    Hi, starting with version 2.1.3, we added safe fallback for older settings from v1.
    Old settings are now being taken into consideration and are available in the Widget settings. You can switch to the new settings if you like or just leave them as they are.

    This makes the migration from v 1.x safe. No settings were lost while you updated to v2.

    You can safely update to v2.1.3 and previous settings will take place. Old settings will show in the Stax Visibility tab when editing an Elementor widget or section.

    Thanks for your patience and support and our team is always here for you.

    All the best

    Gabriel

    Plugin Author StaxWP

    (@staxwp)

    Hi, can we setup a staging site so we can test?

    Settings normally migrate once you updated.
    Please re-run the migration by accessing the admin area with a parameter:
    /wp-admin/?stax-v-update-20

    so it should look like this:
    example.com/wp-admin/?stax-v-update-20

    This won’t give any notification but it will run under the hood the migration again.
    The original settings are kept so nothing is lost.
    Please let me know

    Plugin Author StaxWP

    (@staxwp)

    Was the User role setting to ON?

    can you export me that Elementor template and put it on pastebin.com?

    Plugin Author StaxWP

    (@staxwp)

    If you can’t successfully migrate, for now you can get the old 1.2.0 version and upload it to WP admin – Plugins – Add new.

    https://downloads.wordpress.org/plugin/visibility-logic-elementor.1.2.0.zip

    Then we can work on a staging site and see that is wrong there.

    Plugin Author StaxWP

    (@staxwp)

    Also please go to Elementor editor and check the Stax Visibility tab and then the Role section on a section or widget you know you had restriction settings applied.

    Plugin Author StaxWP

    (@staxwp)

    And you are on the latest update 2.1.1?

    Plugin Author StaxWP

    (@staxwp)

    Thanks for getting back. That is fine. it just reruns the migration. Please check and the settings should be fine now.

    Let me know

    Plugin Author StaxWP

    (@staxwp)

    Hi, we moved the setting to allow new UI and to support more settings.
    Old settings are still there so nothing is lost if you rollback to the previous version.

    Please update to latest version 2.1.1 and rerun our settings database migration just to be sure everything is as it should.
    Access your admin area with this parameter in link:
    /wp-admin/?stax-v-update-20

    so it should look like this:
    example.com/wp-admin/?stax-v-update-20

    Please let me know

    Plugin Author StaxWP

    (@staxwp)

    Hi, we moved the setting to allow new UI and to support more settings.
    Old settings are still there so nothing is lost if you rollback to the previous version.

    Please update to latest version 2.1.1 and rerun our settings database migration just to be sure everything is as it should.
    Access your admin area with this parameter in link:
    /wp-admin/?stax-v-update-20

    so it should look like this:
    example.com/wp-admin/?stax-v-update-20

    Please let me know

    Plugin Author StaxWP

    (@staxwp)

    Glad to hear that! Thanks for your patience.

    All the best

    Plugin Author StaxWP

    (@staxwp)

    Hi @a2zsc, really glad it works now and thank you for your support!

Viewing 15 replies - 91 through 105 (of 301 total)