STEVE
Forum Replies Created
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Upgrading to version 2.0.4 resolved this issue.
To make matters worse, I just tried to upload a jpg picture that is 678px x 381px and I got the exact same message.
Your photo is too small. It must be at least 600px wide.
HELP!!! 🙁
OK, so I’ve figured this one out on my own and want to post what I learned to help anyone one else asking the same question.
I discovered a support doc published the day after I posted this question to the support forum. It’s titled “New Roles Logic” and located here: https://docs.ultimatemember.com/article/1328-new-roles-logic
Basically it all boils down to this…
Version 2.0 and above is phasing out UM Community Roles and the sync between UM community roles and WP roles. When you upgrade, your users may now have multiple roles associated with them, especially if you had WP Roles and UM roles with the same name (at least that was my experience). What I did personally to clean up the roles, was I went and assigned the appropriate WP Role to all users and won’t be using the UM roles going forward. This worked for me, but before anyone does anything, I DO RECOMMEND YOU READ that support document I linked above BEFORE YOU MAKE ANY CHANGES AND MAKE A BACKUP OF YOUR WP INSTALL FIRST. That document linked above has way more detail that may be specific to your unique situation and will help prevent you from breaking anything.
Good luck. Hope this helps.
I’d rather not post that link publicly. Is there a way I can send it to you privately?
- This reply was modified 8 years, 1 month ago by STEVE.
Hi @pwforaker,
Have you given the code above a try yet? It didn’t work for me. Any luck?
So what is the best way to clean up the roles? Should I assign users a WP role only and do away to the UM role? I really don’t understand the logic behind this change. I wish the developer would have explained this change before or with the release of the upgrade.
Thanks
As you suggested I did the following:
1) “Conflict Test” – This didn’t resolve the issue.
2) “Photo/image uploads not working” Troubleshooting suggestions – I followed along with each bullet point in order until I got to the 4th one, “Reset the uploads tab on UM settings.” This one resolved the problem.I’m not exactly sure why the custom settings I made on the Uploads page caused the issue. But is there anyway I can send you a screenshot of the settings and maybe you can shed some light onto what I’m doing wrong with my preferred settings? In the mean time I will leave it at the default settings which is working for now.
Thanks
Thank you!
Hi @mansurahamed,
I didn’t get a answer to this question…
If the user eventually edits their profile to add content to that field, does the system automatically strip out any leading space if the user starts typing after the space, ultimately leaving the space before the content?
Thanks
Hi @mansurahamed!
Great help this post is. I’m glad I searched and found it. I tried it and it worked for me as well. I just wanted to know if you can also let us know how to get this to work for the Mobile Number field as well?
Thanks!
I was just thinking… this method you suggested probably wont work on any file that requires validation. For example, if I use a space as the default value for a Facebook field on the registration form, when the user submits the form without adding their Facebook URL, they should get the error message, “Please enter a valid Facebook username or profile URL” because there is only a space in that field. Is this correct?