Elementor Team
Forum Replies Created
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Hello @stephencampdigital,
Thanks for reaching out!
To help you further with this request, could you please open a support ticket with us? This will allow our team to track the issue more efficiently and assist you better.
Hi,
Thanks for bringing this up!
I’m happy to let you know that this issue has already been fixed. The accessibility menu now detects its position on the screen and automatically adjusts its direction. So, if the icon is placed near the bottom, the menu will expand upward instead of going off the page.
Feel free to test it out and let us know if you notice anything unusual.
Best regards,
Hello @mauromandala,
Thank you for bringing this to our attention.
These warnings are related to undefined array keys in the Site Mailer plugin and are appearing due to compatibility changes in PHP 8.3. We’re aware of the issue and will be releasing a fix soon to ensure compatibility with the latest PHP version.
In the meantime, if you’d like to hide these warnings from the frontend and login screen, you can temporarily disable WP_DEBUG in your wp-config.php file by setting it to false:
define( ‘WP_DEBUG’, false );
We appreciate your patience and understanding as we work on resolving this.
Best regards,Hello @branislavmeandzija,
Thanks so much for being our valuable user—we truly appreciate your trust in our plugin.
We completely understand how important WPML compatibility is for your workflow, especially with so many multilingual sites. Please rest assured that the team is aware of this and actively working toward a solution.
We’ll keep you updated and truly hope to have this resolved for you soon.
Thank You!Hi there,
Thank you so much for reporting this.
I was able to replicate the issue as described—when using the “Increase font size” function, only the text wrapped in
<strong>or<b>tags is affected, while the surrounding paragraph text remains unchanged.I’ve passed this along to our development team for further investigation. We truly appreciate your attention to detail and your help in improving accessibility.
Thank You!
Hello there,
I sincerely apologise for the late response.
Based on your query, the image count appears to be higher than the actual number of images in the library. As, in the File Optimization feature, you may have selected “All Sizes,” which includes approximately 6 variations per image. This results in a total count that closely matches the overall number of image files.
If you want to customize it, you can navigate to Image Optimizer > File Optimization and, in the dropdown menu, select Custom Size. From there, you can choose the specific image size you want to optimize> Save settings.
I hope this will come helpful to you.
Thank You!
Hello there,
Thank you so much for reaching out and for bringing continued attention to this matter.
We sincerely acknowledge the issue you’ve referenced regarding the compatibility between Ally and the WPML language switcher, where switching languages disrupts the connection due to domain changes—ultimately preventing the feature from displaying correctly in the live view.
Please rest assured that our team is fully aware of this and is actively working to find a solution. While we don’t yet have a confirmed ETA, resolving this is a top priority for us, especially considering the impact it has on multilingual websites like yours. We deeply appreciate your patience and understanding as we work toward a reliable fix.
Should you have any additional details, feedback, or specific use cases you’d like to share, we’d be grateful to hear them—they truly help us improve.
Thank You!
Hello,
Thank you very much for your feedback.
You’ve raised a valid concern, and I’ll make sure to share it with our development team.
If you need assistance with a specific website, please don’t hesitate to open a support ticket — we’ll be happy to help.Hello @murillex,
Thank you for contacting us.
Could you please provide me with the website link and the browser/OS version of the mobile device on which you are testing this?
Hi @murillex
Thank you for contacting us.
Based on your query, it is not currently possible to achieve it via Ally controls. But that’s great feedback!
We want to improve the product as quickly as possible and add more customizations.
Besides this, is there anything else you’d like us to improve?Hi William,
Please open a ticket with our support channels so we can check the issue with your website, please mind that you do not need a paid subscription to contact us regarding Ally.
Looking forward to hearing from you.
- This reply was modified 1 year, 3 months ago by Elementor Team.
Hi,
Please open a ticket with our support channels so we can fix the issue with your website, please mind that you do not need a paid subscription to contact us regarding Ally.
Looking forward to hearing from you.