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I have the feeling that we’re having an endless loop here. I’ve manually disconnected and reconnected all sites, but it still is not linked together. I’ve cleared the cache multiple times, but even if the version is a bit older: it used to work before. I will ask my development team to look in to that showing an older version issue.
So, probably we will never get our statistics back if we keep doing the same thing. Assuming there is nothing you can do on your end (otherwise you would have I assume) would it help if I disconnect Tips en Weetjes.nl and connect it using a different and new WordPress account? In that way we at least start gathering correct statistics again.
Hi Jeremy,
It might, but it has been working for a long time in the exact same setup, so I’m pretty sure it will work again if we can connect the correct token to the correct website. Which hopefully now is the case since I now disconnected onvoorstelbaar.com from Jetpack and reconnected Tipsenweetjes.nl following your steps. I disconnected onvoorstelbaar.com because it was getting the stats from tipsenweetjes.nl
Not sure yet if this is working, but if it does it would be possible to reconnect the stats from before the mismatch as well, right?
EDIT: again tipsenweetjes.nl is showing stats that are not accurate at all after reconnecting.. 🙁 You can’t manually switch the tokens to the right domains or something? Since onvoorstelbaar.com now gets the data from tipsenweetjes…
Strange things are happening. I now see that the stats from tipsenweetjes.nl are coming in on onvoorstelbaar.com (probably because of the clone that caused this problem).
tipsenweetjes.nl is a high traffic site with a different setup than normal WordPress sites. The frontend is generated into plain HTML and served on http://www.tipsenweetjes.nl, the backend is http://wp.tipsenweetjes.nl.
Here http://wp.tipsenweetjes.nl/wp-content/plugins/jetpack/readme.txt you see that Jetpack is updated to the latest version, it just doesn’t show on: http://www.tipsenweetjes.nl/wp-content/plugins/jetpack/readme.txtNot sure, why but sorry for the confusion. Anyway: onvoorstelbaar.com now gets the new tipsenweetjes.nl stats. Could you guide me through the steps of reconnecting tipsenweetjes.nl insteads of onvoorstelbaar.com? Next time when we’re doing something like this we’ll make sure Jetpack is disabled or uninstalled 🙂
Kookfans has no accurate statistics either anymore, after our last steps with reconnecting.
https://postimg.org/image/x9osu6uuv/Thanks for the help!
Hi Jeremy,
I reconnected tipsenweetjes.nl again and updated the plugin on tipsenweetjes.nl, kookfans.nl and onvoorstelbaar.com.
Hopefully this helped. I noticed that the stats were not being tracked well the last few days after I reconnected tipsenweetjes.nl last Tuesday. The stats shown were way too low. Hopefully following your steps helped and it would be great to see our old stats back again.Thank you very much for helping out.
Thanks for your reply.
We did clone tipsenweetjes.nl to the domain http://www.onvoorstelbaar.com on a different server. Maybe that caused the unknown token problem.
I did now:
– reconnect Jetpack on tipsenweetjes.nl (no problems connecting, but no stats yet)
– enabled Jetpack plugin on kookfans.nl again and reconnected (got the message I should disable and enable Jetpack because the website url didn’t correspond, after I did that reconnecting worked)
– reconnected Jetpack on onvoorstelbaar.com (no problems connecting, new site so no stats yet)Thanks in advance for helping out. Hopefully the right data can be connected to the right website again!
Forum: Plugins
In reply to: [Contact Form 7] Only show response and remove formThanks davmerit. Too bad it’s not a default feature.
Will try something myself than!Any idea when this will be resolved? It’s very annoying to be honest…
Forum: Themes and Templates
In reply to: [Zerif Lite] Add % to About Us featuresThanks! Works!
Forum: Themes and Templates
In reply to: [Zerif Lite] Add captcha to contact formRe-captcha works fine 🙂
Forum: Themes and Templates
In reply to: [Zerif Lite] Add captcha to contact formDo you have a status update on this deploy?
Forum: Themes and Templates
In reply to: [Zerif Lite] Add % to About Us featuresCauses these notices:
Warning: Illegal offset type in isset or empty in /Applications/XAMPP/xamppfiles/htdocs/socialboosters/wp-includes/class-wp-customize-manager.php on line 722Warning: Illegal offset type in /Applications/XAMPP/xamppfiles/htdocs/socialboosters/wp-includes/class-wp-customize-manager.php on line 840
Forum: Themes and Templates
In reply to: [Zerif Lite] Add % to About Us features$wp_customize->add_setting( 'zerif_aboutus_feature1_nr', array('sanitize_callback' => 'sanitize_text_field','default' => '50')); $wp_customize->add_control( new Zerif_Customizer_Number_Control( $wp_customize, 'zerif_aboutus_feature1_nr', array( 'label' => __( 'Feature no1 percentage', 'zerif' ), 'section' => 'zerif_aboutus_feature1_section', 'settings' => 'zerif_aboutus_feature1_nr', 'priority' => 3 ) ) );Unfortunately that didn’t work. Whenever I enter anything else than a digit the ‘circle’ is not shown at all.