sinna

So I tried to crash it and even screen captured it, but of course, this time, it didn’t crash. The only thing I did differently was, I created a channel this time. Now the plugin seems to “wait” when I have maintenance and just posts the message after the maintenance mode is off again.

Before, it used to give an error message that went into a loop

For everyone interested:

The developer got admin access and found the problem: You can’t have shortcodes in any description of your slides, that will make the slider not load the content.

According to the developer that helped me, this is not a problem or an error, it’s just a feature that this slider doesn’t have. I guess however you see it, we as users could not know that shortcodes make the plugin not work.

So I hope this helps anyone with similar problems.

The developer might code something that converts the shortcodes in description to normal text, to prevent this non feature from applying, but I am not sure about that.

A thing that should get fixed is that the slider did not cut the descriptions to the entered length (300 as default). Instead, it used the whole posts as description. For me, this will be fixed soon. I don’t know if they will release an update as well.

I hope this can help someone else.

I sent you emails. Leaving one doesn’t fix it. I reinstalled with the file you sent me – still the same problem

I only added it three times to show you that three different sliders don’t work. I originally tried it with 1.

Of all the sliders out there I got to buy the one that doesn’t work. Great. You answered a few hours ago to another thread, please answer here as well. I already bought your product and I am sitting on it not able to use it.

I mean, the irony is that I am using a free slider now that’s actually working well.

Please, I bought this plugin and am waiting to use it. I wrote emails to your support address with my order number to get the upgrade for premium users. I have version 10.0 and hope an upgrade fixes the problem.

I am glad I could help, although I found it elsewhere 🙂

I have moved on to another plugin already though. It’s sad that you had that issue even 2 weeks after it was posted on the official forum. They should have fixed it if they want their theme to be successful

I just found the fix on the forum.

Replace line 52 with this:
if(get_the_tag_list()){ ?>

It works now. But it’s bad that this issue, which makes the whole theme useless and nearly made me use another theme (hadn’t I liked it so much already) was already known a week ago and no quick update has been issued.

Don’t want to complain, just think you should know I nearly deleted your theme again and others will probably do it if a major error like this occurs and they don’t take the time to search the web for a solution.