shreyasns
Forum Replies Created
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Forum: Plugins
In reply to: [Freshdesk (official)] Mixed Content over SSL connectionHi David,
Please change the “http://assets.freshdesk.com/widget/freshwidget.js” to “https://assets.freshdesk.com/widget/freshwidget.js” in the widget script that you entered in the freshdesk settings.Thanks,
Shreyas- This reply was modified 9 years, 6 months ago by shreyasns.
Forum: Plugins
In reply to: [Freshdesk (official)] update for compatibility to wordpress 4.6?Hi mmccormick,
Yes, the plugin works with 4.6. We’ll update the readme soon.Thanks,
ShreyasHi Nathan,
Can you also raise a ticket at support.freshdesk.com, so that we will be able schedule a screen sharing session to debug this?Thanks,
ShreyasHi Peter,
From looking at your screenshots, it looks like another plugin which you have enabled is interfering with our Freshdesk plugin. Can you please raise a ticket at support.freshdesk.com? We can schedule a screen sharing session and debug this further.Thanks,
ShreyasHi Nathan, Peter,
Can you please share a screenshot of the error page? It would help us in debugging the issue.Thanks,
ShreyasForum: Plugins
In reply to: [Freshdesk (official)] https://xx.freshdesk.com/login/normal 404Hi Peter,
Can you please try refreshing your cache and cookies, the Url loads fine for me.Thanks,
ShreyasForum: Plugins
In reply to: [Freshdesk (official)] EV SSL issuesHi Tamer,
Sorry, for the very late response. Can you please let me know if you are talking about the feedback widget. If so, please try changing the Url in feedback widget script to a https link.Thanks,
ShreyasForum: Plugins
In reply to: [Freshdesk (official)] Register on FreshDesk first, created on WP?Hi,
When a user signs up on freshdesk directly, we will not create a user on the WP site.Thanks,
ShreyasHi,
This has been fixed in version 1.7. Let us know if you face any issues.Thanks,
ShreyasHi,
This has been fixed in version 1.7. Let us know if you face any issues.Thanks,
ShreyasForum: Plugins
In reply to: [Freshdesk (official)] Undefined index: freshdesk_domain_urlHi,
This has been fixed in version 1.7. Let us know if you face any issues.Thanks,
Shreyas