Vladimir Garagulya

Find and share the related PHP error information from the server log files or switch WordPress to the debug mode:

Debugging in WordPress

It’s possible that some other plugin is involved. Try temporally deactivate all plugin except WooCommerce and re-test user access. If that will help, activate plugins back one by one to isolate a reason.

If you see “User Role Editor” at the “Plugins” list, try deactivate it and activate back. URE re-grants its own user capabilities to the ‘administrator’ role on activation (in case they are missed for some reason).

Thanks for the information.

The link ‘/wp-admin/options-general.php?page=settings-user-role-editor.php’ is related to the settings page, not the “User->User Role Editor” itself, which is protected by another – ‘ure_edit_roles’ capability.

Unfortunately, I don’t see a reason of the issue to this point. If you wish to proceed investigate it, contact me directly at support [at-sign] role-editor.com

Hi,

What version of plugin is installed at the site (Pro or free one)?
What exact link ended for you permissions error message from WordPress?

Add manually the ‘view_admin_dashboard’ capability and grant it to a selected role.

Hello,

It may depend from a theme you use. Example below works with 2021 theme:

add_filter( 'comments_open', 'comments_on_condition', 10, 2);
        
function comments_on_condition($open, $post_id ) {
    
    if ( !is_user_logged_in() ) {
        // no role - no comments
        return false;
    }
    
    // replace roles below with your own, which can comment
    $roles_with_comments = array(
      'administrator',
      'role2'
    );
    
    $user = wp_get_current_user();
    if ( empty( $user->roles ) ) {
        // no role - no comments
        return false;
    }
    foreach ($roles_with_comments as $role)      {
        if ( in_array( $role, $user->roles) ) {
            // role can comment, return the global $open
            return $open;                    
        }
    }
    
    // no comments for all others
    return false;    
}

You can add it to the active theme functions.php file or setup as a Must Use plugin.