Thomas Shellberg
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Site crashed after updatePlease create a ticket or a chat session with us at
https://woocommerce.com/my-account/tickets/, include your site URL as well.Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] SEPA Mandate Email missingI’m not sure exactly what you are looking for as the plugin sends out the standard WooCommerce order notification emails, is there some specific SEPA email you are looking for?
Are you referring to the email receipt sent from Stripe itself?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Migrating existing SEPA to this pluginI would agree with @i-pointmedia here, if Stripe can migrate your customer data, you would then have customer and source objects within your Stripe account to reference.
You could then edit your imported Subscriptions to use Stripe and add the customer ID and source ID which matches the SEPA payment method stored for a particular customer.
I haven’t tested this plugin myself but perhaps you could export your subscriptions and re-import them with the updated information:
https://github.com/Prospress/woocommerce-subscriptions-importer-exporter
SOFORT and Giropay do not support recurring payments with Subscriptions. By default, they will not show up as payment methods if a Subscription is in the cart unless Subscriptions allows for Manual Renewals. This is a setting on the Subscriptions tab within WooCommerce->Settings.
You could use ngrok if you are testing locally: https://ngrok.com/
Were you able to find any specific errors in the logs generated by the Stripe plugin or logs found within your Stripe dashboard?
Any JavaScript errors on the Checkout page?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Credit card logo is black and whiteThe documentation for the plugin is here:
https://docs.woocommerce.com/document/stripe/The filter used is
wc_stripe_payment_icons. You can see how the output is created by checking out thepayment_iconsmethod within theclass-wc-gateway-stripe.phpfile.- This reply was modified 8 years, 3 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Site crashed after updateAlso make sure you don’t have a customization which references the old class name as described here:
https://wordpress.org/support/topic/error-thrown-class-wc_stripe_apple_pay-not-found/
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Site crashed after updateIf you can roll back to a previous version, I would do that first and test the update on a staging site.
You can review your server’s error logs for the exact error message as 500 errors are obfuscated for security reasons. You can also enable WP_DEBUG to view the error.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Last release not working for me!Can you log into your Stripe account and review the logs for the failed transactions? The Stripe logs should have more information regarding the error.
Hello,
The Apple Pay button is no longer displayed on Checkout pages, so you don’t need a code snippet any longer to remove it.
If you want to remove it from Product pages, use this filter:
add_filter( ‘wc_stripe_hide_payment_request_on_product_page’, ‘__return_true’ );
You can also enable logging by going to the core Stripe gateway settings page, then attempt to add a SEPA payment method and review the logs. You can find the logs by going to WooCommerce->Status->Logs and selecting the Stripe gateway from the drop-down menu.
Copy the error message found in the logs here.
Any luck with this @gekko74?
Hi there,
The Stripe gateway has a field named ‘Statement Descriptor’ which is used for this.
Each of the Stripe gateway options(Apple Pay, SOFORT, SEPA) grab the Statement Descriptor field from the main Stripe gateway settings page.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] latest update broke my siteHey Peter,
Sorry about this, but I couldn’t find that snippet or mention of that class in our documentation, can you provide a link to where this is still mentioned?