shayelled

Update: I have resolved this issue by cancelling Bluehost services.

Hi there,

1. DNS Propagation: If you just transferred from WordPress.com, the DNS might still be propagating. Which can cause intermittent errors while it is still syncing up across servers. I highly recommend checking DNS propagation with a 3rd party tool like WhatsMyDNS.

I actually haven’t been able to migrate anything. It keeps giving me an error message. So I figured I’d just start from zero and figure out the migration later. But it still gives me issues.

2. PHP & Timeout Issues: Kindly check your PHP settings, especially max_execution_time and memory_limit. Sometimes these settings are too low for WordPress, which leading errors. You can adjust it through Bluehost’s cPanel under the MultiPHP INI Editor. You may try setting  max_execution_time to 120 seconds and memory_limit to at least 256MB.

Tried clicking on “Core” in the PHP settings and it gave me an error page. (Attached)

3. Caching problems: Kindly clear your cache and cookies because caching can be a likely culprit when sites don’t load properly. You can also try another browser

I have cleared my cache and cookies and tried another browser. Working off Google Chrome and Safari.

4. Plugin Conflicts: I highly recommend disabling all plugins and seeing if the problem still persists, If it’s working fine, try to reactivate them one by one to see the culprit. Keep in mind excessive plugins may also cause issues.

My issues were before I downloaded and activated any plugins.

5. Optimize your database, which is sometimes a heavy database can cause the slowness of your website.

It’s a brand new website, so I assume there is no database to optimize?

6. Reset Perma Links: Often times when migrating the references in your database will no longer match up and return errors on links. This can typically be resolved by resetting permalinks in the WordPress dashboard.

Have not migrated yet.

If all else fails, please reach out to our support team via phone or chat and we would be happy to help further.

I have chatted/talked on the phone with support team at least 4x. Three times it was just to get the SSL Certificate working properly, which I still brought up I had the loading issues and those were not resolved.

• This reply was modified 1 year ago by shayelled. Reason: Update